No cooler

A place to report problems and bugs in SharpCap
Forum rules
‍

If you have a problem or question, please check the FAQ to see if it already has an answer : https://www.sharpcap.co.uk/sharpcap-faqs

Please also read about Troubleshooting USB Issues before posting.

*** Please do not post license keys - please report any problems with licensing to 'admin' by private message ***

Please include the following details in any bug report:

* Version of SharpCap
* Camera and other hardware being user
* Operating system version
* Contents of the SharpCap log after the problem has occurred.
[If SharpCap crashes, please send the bug report when prompted instead of including the log]
Post Reply
peebee79
Posts: 2
Joined: Sun Apr 02, 2023 7:55 pm

No cooler

#1

Post by peebee79 »

Hello,
I have two cameras based IMX571
For both, a player One and a risingCam the cooling is not active on the native driver
On the other hand it is functional on the ascom driver

Any idea where the problem could come from?
User avatar
admin
Site Admin
Posts: 17454
Joined: Sat Feb 11, 2017 3:52 pm
Location: Vale of the White Horse, UK
Contact:

Re: No cooler

#2

Post by admin »

Hi,

for the Player1 camera you need to be using the latest versions of SharpCap 4.1 beta (https://www.sharpcap.co.uk/sharpcap/sha ... p-4-1-beta) which have support for the cooler functionality on Player One cameras. This support is *not* in SharpCap 4.0

For the RisingCam, you should use that new version of SharpCap *and* install a very recent version of the DirectShow drivers for the risingcam - these should be from roughly September 2022 or newer. Those DirectShow drivers have some additional functionality that SharpCap can use to give better control of the camera (including cooler, high bit depth, etc) when it is opened via DirectShow.

cheers,

Robin
peebee79
Posts: 2
Joined: Sun Apr 02, 2023 7:55 pm

Re: No cooler

#3

Post by peebee79 »

Thank you

Everything seems to be operational.
I will do some sensor analysis during the day

By the way, at what temperature do you do the analysis?
User avatar
admin
Site Admin
Posts: 17454
Joined: Sat Feb 11, 2017 3:52 pm
Location: Vale of the White Horse, UK
Contact:

Re: No cooler

#4

Post by admin »

Hi,

good to hear that the cooler is now working for you :)

The temperature has practically no effect on the analysis results, so you can quite happily leave it turned off during the analysis.

cheers,

Robin
Post Reply