Skyris 132C doesn't connect

tnowak
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Skyris 132C doesn't connect

#1

Post by tnowak »

I am using the latest version of SharpCap V 4.0.9545 32 bit Pro version. I am using a Celestron/TIS SkyRis 132C and it is listed on my Devise Manager listing under cameras so it is successfully connected to my laptop (HP workbook laptop running Windows 10).

When I click on "cameras" the Skyris 132C camera is listed. I click on that camera and a window opens saying "opening this camera via DirectShow may...". If I select no, the warning window closes but the screen remains blank and the camera is not opened. If I select yes, a window opens saying "An error occurred while starting your Skyris 132C. ..." This error has been discussed before in earlier postings but no definitive solution to the problem has been provided as far as I can determine. Please address this recurring error and explain what Sharp Cap has done to resolve it. I am using the latest drivers for this camera as posted by Celestron and TIS.
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admin
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Re: Skyris 132C doesn't connect

#2

Post by admin »

Hi,

did you install the driver pack for the camera from this page? https://www.theimagingsource.com/en-us/ ... /download/

Oddly, these cameras still show up in device manager and as a 'DirectShow' device in SharpCap without the driver installed, but they don't seem to work properly in that state. Once the driver is installed, the device should show up in the 'Celestron/Imaging Source' cameras section of the menu, and should work correctly.
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cheers,

Robin
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turfpit
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Re: Skyris 132C doesn't connect

#3

Post by turfpit »

My Skyris 618M needed https://www.theimagingsource.com/en-us/ ... tis-2.9.8/. Works fine on Windows 10.

Dave
archer1960
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Re: Skyris 132C doesn't connect

#4

Post by archer1960 »

Resurrecting an old thread...

I am trying my Skyrix132M for the first time with SharpCap. It seems to only work in DirectShow mode; even after installing the drivers, I don't even have a Celestron/Imaging Source section in the menu. I tried both the drivers from Celestron, and the newer one from TIS, and both SharpCap 4.1 (latest) and 4.2 beta.

In DS mode, it seems to work fine, so I also wonder what I'm missing by not being in direct control mode?

Any idea what I might be missing?
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turfpit
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Re: Skyris 132C doesn't connect

#5

Post by turfpit »

I have a Skyris 236M (upgraded from a Skyris 618M last July). The camera is working well under TIS driver v2.9.8, under Win 10 on an i3 laptop.

When I obtained the camera it worked under v2.9.8. There was a v3.0.4 available. I upgraded the camera driver and had problems. I reverted to v2.9.8 and the camera has worked reliably since (see my Gallery posts).

Follow the link in post #3 above. On the Downloads page select Legacy Software Windows then Device Driver for USB Cameras. Download the driver v2.9.8 (NOT 3.0.4)
A direct link to the version is https://www.theimagingsource.com/en-us/ ... tis-2.9.8/

Remove any existing driver and install the v2.9.8. (I did - remove driver, reboot, install driver).

If you still have problems then please include specific version numbers to help with resolution of your problem.

Dave
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Re: Skyris 132C doesn't connect

#6

Post by archer1960 »

I tried removing the TIS driver and reinstalling 2.9.8, and continue to see the same thing, so I wonder if the issue is specific to the Skyris 132 versions? As I said before, it seems to work well in DirectShow mode, but I don't even have a Celestron/The Imaging Source section in my cameras drop-down.
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Re: Skyris 132C doesn't connect

#7

Post by admin »

Hi,

can you check the first 3 or 4 pages of the log for any possible errors or warnings mentioning Celestron cameras? What you should see is a line like this at some point

Code: Select all

Info    09:30:15.285121 #1  CelestronDeviceEnumerator detected no devices in 968.0ms  
That with no other errors would indicate that the detection of devices ran fine, but found nothing. Any errors might point us to a cause. If your camera was detected as a Celestron/Imaging source camera then it would say something like 'detected 1 device'.

The sections appear in the menu if there is something to put in them, so the fact that the section doesn't appear is a direct consequence of the camera not being detected.

cheers,

Robin
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turfpit
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Re: Skyris 132C doesn't connect

#8

Post by turfpit »

Probably best to avoid using the SharpCap v4.2 beta while trying to resolve this.

Reflecting on my own experiences, I had the Skyris 236M working, upgraded the driver, had a problem, regressed the driver and have imaged successfully for nearly a year (collecting several Tb of lunar data). This was with various Sharpcap 4.1 versions (my current is 4.1.13724.0).

Some questions:
  • Windows version?
  • Are you connecting via a USB3 or USB2 port? One of the driver versions was a fix for connecting to USB2 ports.
  • Does the PC make a sound on connecting the camera?
  • In Device Manager, does the camera appear under Imaging Devices?
  • If so, under the General tab, does the message 'This device is working properly' appear?
Do this:
  • With the camera connected, start SharpCap.
  • Close Sharpcap.
  • Find the log and post to the forum.

This is my log for the above steps, a search for Celestron shows the camera being detected.
Log_2026-05-09T09_13_06-8664.log
(30.6 KiB) Downloaded 4 times

Given my experience with a later driver being a problem, I would work my way through the driver versions and would use the steps install, test, remove, restart ......

https://www.theimagingsource.com/en-us/ ... tis-3.0.4/

Note the text at the start of the link
"Windows 10 April Update, Version 1803 and higher: At "Camera Privacy Settings" the setting "Allow apps to access your camera" must be set to "On". If it is "Off" IC Capture and other programs wont show the camera."
Ensure the setting is 'On'.

Dave
archer1960
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Re: Skyris 132C doesn't connect

#9

Post by archer1960 »

Edition Windows 10 Pro
Version 22H2
Installed on ‎6/‎17/‎2020
OS Build 19045.7184

The Celestron Skyris 132M shows as an Imaging Device, and says it's working properly
Connecting via a USB-3 Cable and port, with no hubs in the way.
No idea about the sound; this is a small fanless box mounted on my pier.

I set SharpCap to do the additional logging for camera hardware, in the attached log file. Interestingly (and a bit disturbingly) there is no mention of Celestron anywhere in the file; it seems to stop early. I started and stopped SharpCap twice, and it stopped at the same point both times.

Thanks for any help!

Dave
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Log_2026-05-09T12_38_21-9728.log
(127.78 KiB) Downloaded 7 times
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Re: Skyris 132C doesn't connect

#10

Post by turfpit »

Dave

Confirmed no mention of Celestron in the log file.

Found this in the log. Confirms the DirectShow detection.
Info 12:38:26.376341 #1 Detected Camera: SKYRIS 132M (DirectShow Cameras, ) in 19.7ms

Did you check the privacy settings for cameras?

Things to try:
  • If you have the CD that came with the camera, try the driver on that.
  • Try another PC and install the driver & Sharpcap
Dave
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