Live Stacking problem after update
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If you have a problem or question, please check the FAQ to see if it already has an answer : https://www.sharpcap.co.uk/sharpcap-faqs
Please also read about Troubleshooting USB Issues before posting.
*** Please do not post license keys - please report any problems with licensing to 'admin' by private message ***
Please include the following details in any bug report:
* Version of SharpCap
* Camera and other hardware being user
* Operating system version
* Contents of the SharpCap log after the problem has occurred.
[If SharpCap crashes, please send the bug report when prompted instead of including the log]
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John Edwards
- Posts: 2
- Joined: Tue Nov 19, 2019 9:09 pm
Live Stacking problem after update
My live stacking feature is not working. Only the first frame is displayed. This problem has only occurred since I updated the software.
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Re: Live Stacking problem after update
Hi,
We will need a bit more information to work out what's going on.
First, please confirm which version you've updated to and, if you can remember, the version that you updated from.
Secondly, it always helps to know what cameras in use and what settings (particularly exposure) you are using. Is the frame count at the bottom left of the screen going up steadily as it should? If that is stark it may be that the problem is that frames are not being fetched from the camera properly for some reason.
Thirdly, are you seeing any warning bars appearing just under the menu and toolbars at the top of the screen? If there is a problem with live stacking such as not enough stars being detected to align then a warning will appear there after a few frames have failed to stack.
Next, in the live stacking area there is a "log' tab. Select that tab and see if any messages that are being added to the log might hold clues as to why live stacking is misbehaving.
If none of that helps you track down the cause then please post some screenshots showing the live stacking area, the camera controls and so on as often there are details visible in a screenshot that people forget to mention or we might forget to ask about.
Hope that helps, Robin
PS.I moved your post into its own thread rather than leaving it in the thread about Orion cameras
We will need a bit more information to work out what's going on.
First, please confirm which version you've updated to and, if you can remember, the version that you updated from.
Secondly, it always helps to know what cameras in use and what settings (particularly exposure) you are using. Is the frame count at the bottom left of the screen going up steadily as it should? If that is stark it may be that the problem is that frames are not being fetched from the camera properly for some reason.
Thirdly, are you seeing any warning bars appearing just under the menu and toolbars at the top of the screen? If there is a problem with live stacking such as not enough stars being detected to align then a warning will appear there after a few frames have failed to stack.
Next, in the live stacking area there is a "log' tab. Select that tab and see if any messages that are being added to the log might hold clues as to why live stacking is misbehaving.
If none of that helps you track down the cause then please post some screenshots showing the live stacking area, the camera controls and so on as often there are details visible in a screenshot that people forget to mention or we might forget to ask about.
Hope that helps, Robin
PS.I moved your post into its own thread rather than leaving it in the thread about Orion cameras
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John Edwards
- Posts: 2
- Joined: Tue Nov 19, 2019 9:09 pm
Re: Live Stacking problem after update
The problem occurs at the end of an imaging session. I normally get the final image but version 3.1 doesn't work. I downloaded version 3.2 and it worked ok last night. Thank you. Using RASA 8 with ZWO183MC Pro.
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Re: Live Stacking problem after update
Hi,
Good to hear that you have things working again.
Cheers, Robin
Good to hear that you have things working again.
Cheers, Robin