SharpCap
Forum rules
If you have a problem or question, please check the FAQ to see if it already has an answer : https://www.sharpcap.co.uk/sharpcap-faqs
Please also read about Troubleshooting USB Issues before posting.
*** Please do not post license keys - please report any problems with licensing to 'admin' by private message ***
Please include the following details in any bug report:
* Version of SharpCap
* Camera and other hardware being user
* Operating system version
* Contents of the SharpCap log after the problem has occurred.
[If SharpCap crashes, please send the bug report when prompted instead of including the log]
If you have a problem or question, please check the FAQ to see if it already has an answer : https://www.sharpcap.co.uk/sharpcap-faqs
Please also read about Troubleshooting USB Issues before posting.
*** Please do not post license keys - please report any problems with licensing to 'admin' by private message ***
Please include the following details in any bug report:
* Version of SharpCap
* Camera and other hardware being user
* Operating system version
* Contents of the SharpCap log after the problem has occurred.
[If SharpCap crashes, please send the bug report when prompted instead of including the log]
- admin
- Site Admin
- Posts: 17523
- Joined: Sat Feb 11, 2017 3:52 pm
- Location: Vale of the White Horse, UK
- Contact:
Re: SharpCap
Hi,
first things to check are
* do you have the latest ZWO Windows camera driver installed from https://www.zwoastro.com/software/ - choose 'Desktop App' then choose 'Camera Driver'. Without this, no software on Windows will be able to use the camera
* Do you have an up-to-date version of SharpCap (from the last few months). Older versions may not be compatible with more recent models.
cheers,
Robin
first things to check are
* do you have the latest ZWO Windows camera driver installed from https://www.zwoastro.com/software/ - choose 'Desktop App' then choose 'Camera Driver'. Without this, no software on Windows will be able to use the camera
* Do you have an up-to-date version of SharpCap (from the last few months). Older versions may not be compatible with more recent models.
cheers,
Robin