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cant start sharp cap always lands on Firefox

Posted: Sat Nov 22, 2025 7:33 pm
by ge43
I have done something to cause sharp cap to go directly to firefox when i start it.
downloaded license last night and nothing seems right now.

Version Sharpcap D appears in the link.

Thanks for any help ( I am sure it's operator trouble! )

Re: cant start sharp cap always lands on Firefox

Posted: Sun Nov 23, 2025 10:24 pm
by admin
Hi,

that's odd - haven't heard about one like that before.

I suspect that the SharpCap shortcut on the desktop has been messed up somehow. I would suggest uninstalling SharpCap completely and then reinstalling - this should create a new shortcut (you might end up with 2 shortcuts if the old, broken one somehow hangs around after the uninstall).

Uninstalling and reinstalling will not remove or reset your SharpCap settings, so it's safe to do that.

Hope this helps,

Robin