Using W11 and Sharpcap 4.1.13800.
Sharpcap opens fine and connects with the camera BUT when you click on capture/start capture the box appears but is blank - nothing in it.
I have found that, if I do a Control/Alt/Del the box is then populated. Also it will be populated next time you click on capture. All drivers appear to be up to date.
Peter
Capture Window comes up blank
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If you have a problem or question, please check the FAQ to see if it already has an answer : https://www.sharpcap.co.uk/sharpcap-faqs
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Please include the following details in any bug report:
* Version of SharpCap
* Camera and other hardware being user
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[If SharpCap crashes, please send the bug report when prompted instead of including the log]
If you have a problem or question, please check the FAQ to see if it already has an answer : https://www.sharpcap.co.uk/sharpcap-faqs
Please also read about Troubleshooting USB Issues before posting.
*** Please do not post license keys - please report any problems with licensing to 'admin' by private message ***
Please include the following details in any bug report:
* Version of SharpCap
* Camera and other hardware being user
* Operating system version
* Contents of the SharpCap log after the problem has occurred.
[If SharpCap crashes, please send the bug report when prompted instead of including the log]
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Re: Capture Window comes up blank
Hi Peter,
try going to the SharpCap settings and unticking the 'Use graphics card acceleration...' option on the first tab, then restarting... That might do the trick. I've encountered this sort of thing before particularly either with remote access to the PC or laptops - sometimes the graphics card goes into a low power mode and things like this can happen, but going back to the software option for updating the display usually fixes it.
cheers,
Robin
try going to the SharpCap settings and unticking the 'Use graphics card acceleration...' option on the first tab, then restarting... That might do the trick. I've encountered this sort of thing before particularly either with remote access to the PC or laptops - sometimes the graphics card goes into a low power mode and things like this can happen, but going back to the software option for updating the display usually fixes it.
cheers,
Robin
Re: Capture Window comes up blank
Nope that doesn't do anything. Interestingly the settings box came up blank too until I did a Control/Alt/Del.
Peter
Peter
Re: Capture Window comes up blank
Working now. 