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SOLVED – Black Screen on SharpCap and a Knocked Out Camera

Posted: Tue May 06, 2025 3:32 pm
by EBRND
Helo

For some time, I’ve been imaging with the ZWO ASI 482 MC camera attached to the Celestron Nexstar 6.0, using ASCOM and SharpCap, without any issues.

Recently, when I powered up the rig, I was met with a black screen. When I increased the exposure, the screen became super grainy.

In an attempt to fix the problem, I reinstalled both ASCOM and SharpCap, double-checked their settings, as well as the scope’s. Everything seemed fine, but nothing worked — not even after nearly wearing out the Ctrl key trying to start with the last known good settings.

In ASICAP, the camera worked just fine.

BUT — and this is a BIG but — while tinkering with SharpCap once more, I found a button in the site’s footer labeled “Reset Settings.”
I clicked it, and a new menu appeared with two helpful options: “Reset all SharpCap saved settings” and “Delete all capture profiles.”
I selected both, restarted the laptop, and to my immense relief — voilà! It worked! :D

I hope this tip helps anyone else who’s in despair like I was.
Reset SharpCap Settings.png
Reset SharpCap Settings.png (83.6 KiB) Viewed 3730 times
Cheers

Ed