The QHY600 is listed among the available cameras. The program closes up when I select it....repeatable.
Peter
Crash with selecting the QHY600
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If you have a problem or question, please check the FAQ to see if it already has an answer : https://www.sharpcap.co.uk/sharpcap-faqs
Please also read about Troubleshooting USB Issues before posting.
*** Please do not post license keys - please report any problems with licensing to 'admin' by private message ***
Please include the following details in any bug report:
* Version of SharpCap
* Camera and other hardware being user
* Operating system version
* Contents of the SharpCap log after the problem has occurred.
[If SharpCap crashes, please send the bug report when prompted instead of including the log]
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Re: Crash with selecting the QHY600
Hi,
unfortunately I don't have a QHY600 camera to test with, so I have to work from uploaded bug reports, SharpCap logs showing errors, etc. I've just checked for any relevant uploaded bug reports, but there are none in the last month relating to the QHY600 camera.
If you do get prompted to send a bug report for either this issue or the filter wheel one, please do press the 'Send and Quit' button - this gives me the info that I need to at least start understanding what might be going wrong. Before doing this, please make sure you are using the latest version of SharpCap 4.1 from our downloads page - older versions may not prompt you to send the bug report.
If you can't send a bug report for some reason, the next best thing is to find the SharpCap log file after a crash has occurred and to post that log file here for me to examine - there is information about how to find the log files here : https://docs.sharpcap.co.uk/4.1/#The%20SharpCap%20Log
thanks,
Robin
unfortunately I don't have a QHY600 camera to test with, so I have to work from uploaded bug reports, SharpCap logs showing errors, etc. I've just checked for any relevant uploaded bug reports, but there are none in the last month relating to the QHY600 camera.
If you do get prompted to send a bug report for either this issue or the filter wheel one, please do press the 'Send and Quit' button - this gives me the info that I need to at least start understanding what might be going wrong. Before doing this, please make sure you are using the latest version of SharpCap 4.1 from our downloads page - older versions may not prompt you to send the bug report.
If you can't send a bug report for some reason, the next best thing is to find the SharpCap log file after a crash has occurred and to post that log file here for me to examine - there is information about how to find the log files here : https://docs.sharpcap.co.uk/4.1/#The%20SharpCap%20Log
thanks,
Robin