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No live view

Posted: Fri Nov 03, 2023 3:33 pm
by Prashantjoshi
I am new to astrophotography.

I downloaded sharpcap just a week back. So it is latest so version.

I was using it with Celestron 9.25 evolution, hyperstar v4 and zwo asi533mc pro. In the middle of my session sharpcap stopped showing live view. I restarted sharpcap , rebooted my laptop and also reset sharpcap settings. It works for sometime and then stops again.

Any clues ?

Re: No live view

Posted: Sat Nov 04, 2023 3:44 pm
by admin
Hi,

if the rest of SharpCap is still working (menus work, etc) then you are most likely having intermittent problems with image data getting from the camera to the PC - that can often be down to USB cabling issues and we have a page with a range of things to try to improve this issue : viewtopic.php?f=18&t=349&p=1556#p1556

It may also be worth showing the SharpCap log to see if any information gets recorded in the log when the problem happens - this info would help understand the cause.

If SharpCap is locking up completely (menus will not work, etc) then we have to look at a different set of possibilities - again the log may contain useful information.

thanks,

Robin

Re: No live view

Posted: Sat Nov 04, 2023 3:55 pm
by Prashantjoshi
Thank you ! I will try changing the cable in the next session ..

I don’t think it is a camera issue as I don’t get this problem on NINA.

Will send the logs if problem persists ..

Have a great weekend.