Sharpcap keeps disconnecting from SynScan

[kgeissler]

I have a Virtuoso GTI 150p. I have the mount hardwired to my computer via USB. I can start the SynScan app and control the mount fine. I then open SharpCap and connect my camera, then connect the mount. The mount works for about 5 minutes. After that the mount stops responding and I get an error saying such. At this point, I can still control the mount in the SynScan app. If I close and restart both the synScan app and SharpCap, the mount will start working again, but only for a few minutes. I then get the same error again. I previously connected to SynScan via Wifi and had the same issues.
Any ideas?

[admin]

Hi,

please could you share the SharpCap log from one of the sessions that has been hit by this problem so that I can see any error messages in full?

It also might be worth trying SharpCap 4.1 (https://www.sharpcap.co.uk/sharpcap/sha ... p-4-1-beta) as that has a new feature to try to automatically reconnect if there is a temporary glitch with an ASCOM driver. Not sure if it will work in your situation, but it is worth trying.

thanks,

Robin

[kgeissler]

I figured out was the problem was. When you run the SynScan app in Windows, you need to make sure you "Run as Administrator". Once I did that, the disconnections stopped.

[admin]

Hi,

thanks for sharing - would not have guessed that, so others might find that info useful.

cheers,

Robin