New batch of Altair 26C not recognised by Sharpcap Pro

[Desbarry]

Hi Robin, got my new 26C camera today, works in Altair Capture BUT Sharpcap wont see it and I am unable to do a sensor analysis which is really annoying. Can you help please Derek

[Desbarry]

heres what i get when trying to select it in ascom

[admin]

Hi,

the latest Altair SDK I have is from mid December, and that is in SharpCap 4.0.9499 and newer versions. If you have a version of SharpCap from before that (for instance 4.0.9478, which is the latest available via auto-update) then please update to the latest version from the download page and give that a try. If that doesn't work then I will have to pester Altair for an even newer update

The ASCOM driver is separate, but may also be out of date - if we find that the updated SDK in SharpCap fixes the issue then we know what Altair needs to do for the ASCOM driver too.

cheers,

Robin

[Desbarry]

Altairs ascom driver doesnt work either the 2023 one from their download page. Altair capture software shows the camera but I exclusively use Sharpcap 4. I have raised a ticket with them also. Really annoying as I,ove using sharpcap brain etc. I will try maybe using the new Sharpcap beta version?
Thanks Derek

[admin]

Hi Derek,

what version of SharpCap 4 have you got installed? Don't worry about the ASCOM driver for the moment - see if the camera appears and works in the 'Altair Cameras' section of the SharpCap menu in the very latest SharpCap 4 (4.0.9538 - see https://www.sharpcap.co.uk/sharpcap/downloads)

cheers,

Robin

[Desbarry]

Yes Robin, uninstalled all versions inc 3.2 reinstalled from the download page, not via auto update. This WORKED. Yay thanks. Now I can pester Altasir about their non working ASCOM driver, thanks again Robin
Derek

[Desbarry]

Robin, as a post script, do I run the sensor analysis in RAW16 ultra low noise or as I think just the standard RAW16? Ive actually ran the analysis twice doing both is that correct?

[Desbarry]

see attached photos

Altair 26C sensor RAW16 ultra low noise.jpg (896.02 KiB) Viewed 9399 times

Altair 26C sensor RAW16 mode.jpg (884.48 KiB) Viewed 9399 times

[admin]

Hi,

yes, running it twice is the right thing to do - it means SharpCap has data for both modes in case it is needed.

Good to hear that the update fixed it. I expect they just need the updated SDK into the ASCOM drivre.

cheers,

Robin

[Desbarry]

Thank you as ever Robin. Top bloke.