The program crashes when I open the Capture folder. I am running a Mars C camera
Peter
Program crashes
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If you have a problem or question, please check the FAQ to see if it already has an answer : https://www.sharpcap.co.uk/sharpcap-faqs
Please also read about Troubleshooting USB Issues before posting.
*** Please do not post license keys - please report any problems with licensing to 'admin' by private message ***
Please include the following details in any bug report:
* Version of SharpCap
* Camera and other hardware being user
* Operating system version
* Contents of the SharpCap log after the problem has occurred.
[If SharpCap crashes, please send the bug report when prompted instead of including the log]
Re: Program crashes
Hi Peter
Which version of SharpCap are you using?
And could you share the logfile of the session where that happend? You can find the log at C:\Users\*YourUsername*\AppData\Local\SharpCap\logs\
Menno
Which version of SharpCap are you using?
And could you share the logfile of the session where that happend? You can find the log at C:\Users\*YourUsername*\AppData\Local\SharpCap\logs\
Menno
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Re: Program crashes
Hi,
as Menno says, please let us know the version you are using. Also, if it crashes with some sort of error message then please post details of the error message.
If the program is just vanishing without any error showing, then it may be worth considering whether interference from an antivirus program is causing the problem. Antivirus often likes to interfere when an application accesses files or folders, so the attempted launch of the capture folder may be triggering it to intervene in an odd way.
cheers,
Robin
as Menno says, please let us know the version you are using. Also, if it crashes with some sort of error message then please post details of the error message.
If the program is just vanishing without any error showing, then it may be worth considering whether interference from an antivirus program is causing the problem. Antivirus often likes to interfere when an application accesses files or folders, so the attempted launch of the capture folder may be triggering it to intervene in an odd way.
cheers,
Robin