error message

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zoltrix
Posts: 32
Joined: Fri Nov 12, 2021 9:48 pm

error message

#1

Post by zoltrix »

hello

I get the error messages :

communication timeout
or :
no device found

in both cases my camera seems to work well

what does it mean and what shall I do ?

I already tried to disconnect the camera and to close and restart Sharpcap as suggested

thanks in advance for your support

bye
Alberto
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admin
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Location: Vale of the White Horse, UK
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Re: error message

#2

Post by admin »

Hi Alberto,

those sort of errors sound like they are coming from a failure to connect to ASCOM hardware (focuser, filter wheel, goto mount). Check the 'Hardware' page of the SharpCap settings to see what hardware you have configured, check whether it is actually connected and turned on and perhaps disable the option to connect automatically on opening a camera.

cheers,

Robin
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