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Omegon vetec355 Color

Posted: Sat Nov 20, 2021 1:42 am
by ajandrade
Hello
I am new in one shot camera and bought this one. After instal Ascom platform6.5, Omegon pro Ascom driver, lunch Sharpcap 3.1. After selecting the camara through the camera menu, setup window open than clic OK. Then imidiatly open other window named: “Error initialising camera” with the content “An error occurred while starting your Ascom OmegonPro Camera Driver” details: entry point not found….Report this error if it occurs frequently.
Well it occurs all the time.

System Laptop I5 win7 ultimate SP1

Does anyone can help.
Thanks in advance
António

Re: Omegon vetec355 Color

Posted: Sat Nov 20, 2021 2:24 pm
by admin
Hi Antonio,

sounds like SharpCap is reporting an internal error coming from the ASCOM driver, but hard to be sure.

Some general troubleshooting would include

* uninstall and reinstall the ASCOM driver
* try using the ASCOM driver from different software to see if you get the same (or similar error)
* Try a newer version of SharpCap - 3.1 is very old now
* If still no success, make the error happen then get the text of the SharpCap log (which should include much fuller details about the error) and post it here.


cheers,

Robin

Re: Omegon vetec355 Color

Posted: Sun Nov 21, 2021 12:44 am
by ajandrade
Hi
Thanks for your advice. As soon as I can I will do it and join the log file.
Thank you

Re: Omegon vetec355 Color

Posted: Sun Nov 21, 2021 1:54 pm
by ajandrade
Hi

Here is SharpCap Log File.
Thank you
Antonio

Re: Omegon vetec355 Color

Posted: Sun Nov 21, 2021 2:07 pm
by admin
Hi,

I see that you get the same error in the log when you try to open the ASCOM simulator camera - this makes me wonder if your ASCOM platform version is perhaps the issue here - maybe it is a long way out of date? How about trying to update that to the latest ASCOM platform version (6.5sp1 I think).

cheers,

Robin

Re: Omegon vetec355 Color

Posted: Sun Nov 21, 2021 3:58 pm
by ajandrade
Hi

I´m afraid that I have downloaded the last version Of Ascom Platform that is "ASCOMPlatform65SP1".
I have meanwhile uninstalled all the sofware and wil reinstall in sequence again.

Thank you, I will give feedback

Antonio

Re: Omegon vetec355 Color

Posted: Thu Nov 25, 2021 6:28 pm
by ajandrade
Hello
.1
In fact is a driver issue- If I use Touptek driver the camera works fine but only in Sharpcap 4.0. In version 3.1 even in 3.2 the error messages continue and don´t load the camera.

Thanks anyway.
Antonio

PS: Nonetheless I bought a Pro License.

Re: Omegon vetec355 Color

Posted: Fri Nov 26, 2021 11:31 am
by admin
Hi,

good news that you have got it working - and good news too that it works in 4.0 (I am not updating 3.1 or 3.2 any more, so any bug fixes would be in 4.0 anyway).

clear skies!

Robin