SharpCap Forums

I just purchased and received my first Altair camera. On the box it states with each purchase I am eligible for a one year free subscription to SharpCap Pro. I already have a SharpCap Pro subscription that I bought last year. I can't figure out how to redeem the free one year license. Could someone assist me with this?

Thanks

Brian

Hi Brian,

the best thing to do is wait until your current license runs out (ignore the prompts to renew). Then, once it has run out, plug in the Altair camera and you should be prompted to claim your license.

Hope this helps,

Robin