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Not sure as to where to go with this
Posted: Sun Feb 21, 2021 6:09 pm
by miketurner
The laptop I had the Sharpcap Pro paid version on took a dump and I had to replace it. Problem is, I don't have anything saying that I paid for it even though I did. How do I go about reinstalling with the paid version now?
Mike
Re: Not sure as to where to go with this
Posted: Sun Feb 21, 2021 8:00 pm
by turfpit
Mike
Send an email to
sales@astrosharp.co.uk and explain your situation.
Dave
Re: Not sure as to where to go with this
Posted: Sun Feb 21, 2021 8:12 pm
by admin
Hi,
even easier - as long as you have access to the email address you used to purchase, go to
https://store.astrosharp.co.uk/Recovery
On that page enter the email address used for the license and click 'Recover License' - you will get a new email with a link to see your license code.
cheers,
Robin