Sharpcal 3.1 license issue

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bluemax
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Sharpcal 3.1 license issue

Post by bluemax » Sat Jul 13, 2019 2:54 pm

How do I copy/paste the license I have to a second computer? I have tried to cut/paste and copy/paste and it will not paste. Thanks
Bluemax

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admin
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Re: Sharpcal 3.1 license issue

Post by admin » Sun Jul 14, 2019 4:20 pm

Hi,

did you click in the white box where the license goes before trying to paste?

cheers,

Robin

bluemax
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Re: Sharpcal 3.1 license issue

Post by bluemax » Mon Jul 15, 2019 1:32 pm

Robin,
I am trying to copy the license info to a different laptop and so, there is no white box as in when you download the program to your computer. I just want to copy/paste to a flash drive and then copy/paste to the other laptop. I seem to recall you can use the license on three computers.

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Re: Sharpcal 3.1 license issue

Post by admin » Mon Jul 15, 2019 9:40 pm

Hi,

You can always get the licence emailed re-sent to you by going to https://store.astrosharp.co.uk/Recovery and entering the email address you used to purchase the licence. Once you have the new copy of the licence email you will find it has a .txt file as an attachment that you can save to a flash drive and then open up in notepad on the other PC (or just get your email on the second PC). Hopefully that will give you a way to get the licence into the new version of SharpCap.

Cheers, Robin

mavdg
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Re: Sharpcal 3.1 license issue

Post by mavdg » Wed Jul 24, 2019 11:07 am

My laptop crashed so :cry: i lost my license code for the pro version. I'm also not able to retrieve it. So i checked if i bought it at all but i did find a CC payment to astrosharp of €12 at 11 june. So i did buy it. How do i retrieve it?

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