SharpCap Forums

Once I start Live Stack SC crashes. v.3.2.5936 -64bit
Info: 21:50:48.1925584 Thread:LogInfo Thread#8 SharpCap.LogSystemInfo.ThreadProc() :: SharpCap Version 3.2.5936.0
Info: 21:50:48.1935581 Thread:LogInfo Thread#8 SharpCap.LogSystemInfo.ThreadProc() :: GC Memory 117Mb
Info: 21:50:48.1975574 Thread:LogInfo Thread#8 SharpCap.LogSystemInfo.ThreadProc() :: Process Memory 164Mb
Info: 21:50:48.1975574 Thread:LogInfo Thread#8 SharpCap.LogSystemInfo.ThreadProc() :: Total Physical Memory 10227Mb
Info: 21:50:48.1975574 Thread:LogInfo Thread#8 SharpCap.LogSystemInfo.ThreadProc() :: Available Physical Memory 6020Mb
Info: 21:50:48.1975574 Thread:LogInfo Thread#8 SharpCap.LogSystemInfo.ThreadProc() :: Operating System : Microsoft Windows NT 6.2.9200.0
Debug: 21:50:48.3025510 Thread:#1 SharpCap.UI.SharpCapForm..ctor() :: Started
Info: 21:50:48.5005386 Thread:#1 SharpCap.MultiCaptureProvider.AddProvider() :: Added device enumerator of type QHYDeviceEnumerator
Info: 21:50:48.5005386 Thread:#1 SharpCap.MultiCaptureProvider.AddProvider() :: Added device enumerator of type ASIDeviceEnumerator
Info: 21:50:48.5005386 Thread:#1 SharpCap.MultiCaptureProvider.AddProvider() :: Added device enumerator of type AltairDeviceEnumerator
Info: 21:50:48.5055382 Thread:#1 SharpCap.Base.InterfaceFactory`2.ScanDll(String filename) :: Probing for camera providers : C:\Program Files (x86)\SharpCap 3.2 (64 bit)\SharpCap.Cameras.Altair.dll
Info: 21:50:48.5065378 Thread:#1 SharpCap.Base.InterfaceFactory`2.ScanDll(String filename) :: Probing for camera providers : C:\Program Files (x86)\SharpCap 3.2 (64 bit)\SharpCap.Cameras.ASCOMCamera.dll
Info: 21:50:48.5075378 Thread:#1 SharpCap.Base.InterfaceFactory`2.ScanDll(String filename) :: Probing for camera providers : C:\Program Files (x86)\SharpCap 3.2 (64 bit)\SharpCap.Cameras.ASI.dll
Info: 21:50:48.5075378 Thread:#1 SharpCap.Base.InterfaceFactory`2.ScanDll(String filename) :: Probing for camera providers : C:\Program Files (x86)\SharpCap 3.2 (64 bit)\SharpCap.Cameras.Celestron.dll
Info: 21:50:48.5305364 Thread:#1 SharpCap.Base.InterfaceFactory`2.ScanDll(String filename) :: Probing for camera providers : C:\Program Files (x86)\SharpCap 3.2 (64 bit)\SharpCap.Cameras.DS3.dll
Info: 21:50:48.5315367 Thread:#1 SharpCap.Base.InterfaceFactory`2.ScanDll(String filename) :: Probing for camera providers : C:\Program Files (x86)\SharpCap 3.2 (64 bit)\SharpCap.Cameras.Fake.dll
Info: 21:50:48.5315367 Thread:#1 SharpCap.Base.InterfaceFactory`2.ScanDll(String filename) :: Probing for camera providers : C:\Program Files (x86)\SharpCap 3.2 (64 bit)\SharpCap.Cameras.NewDirectShow.dll
Info: 21:50:48.5315367 Thread:#1 SharpCap.Base.InterfaceFactory`2.ScanDll(String filename) :: Probing for camera providers : C:\Program Files (x86)\SharpCap 3.2 (64 bit)\SharpCap.Cameras.QHY.dll
Info: 21:50:48.5325363 Thread:#1 SharpCap.MultiCaptureProvider.AddProvidersByReflection(String[] providerNames) :: Added device enumerator of type CelestronDeviceEnumerator
Info: 21:50:48.5325363 Thread:#1 SharpCap.MultiCaptureProvider.AddProvider() :: Added device enumerator of type DS3DeviceEnumerator
Info: 21:50:48.5325363 Thread:#1 SharpCap.MultiCaptureProvider.AddProvider() :: Added device enumerator of type AscomDeviceEnumerator
Info: 21:50:48.5325363 Thread:#1 SharpCap.MultiCaptureProvider.AddProvider() :: Added device enumerator of type FolderMonitorDeviceEnumerator
Info: 21:50:48.5325363 Thread:#1 SharpCap.MultiCaptureProvider.AddProvider() :: Added device enumerator of type FakeDeviceEnumerator
Info: 21:50:48.6095321 Thread:#1 SharpCap.ProxyFinder`1.LoadProxiesForFactoryType(Type t) :: Loading Hardware Proxies from SharpCap.WheelProxy.ASCOM.WheelFactory
Info: 21:50:48.6945278 Thread:#1 SharpCap.ProxyFinder`1.LoadProxiesForFactoryType(Type t) :: Found device Atik EFW Driver
Info: 21:50:48.6945278 Thread:#1 SharpCap.ProxyFinder`1.LoadProxiesForFactoryType(Type t) :: Found device Atik Internal Filter Wheel
Info: 21:50:48.6945278 Thread:#1 SharpCap.ProxyFinder`1.LoadProxiesForFactoryType(Type t) :: Found device Filter Wheel Simulator [.Net]
Info: 21:50:48.6945278 Thread:#1 SharpCap.ProxyFinder`1.LoadProxiesForFactoryType(Type t) :: Found device Simulator
Info: 21:50:48.7195260 Thread:#1 SharpCap.ProxyFinder`1.LoadProxiesForFactoryType(Type t) :: Loading Hardware Proxies from SharpCap.WheelProxy.ZWO.WheelFactory
Info: 21:50:48.7395246 Thread:#1 SharpCap.ProxyFinder`1.LoadProxiesForFactoryType(Type t) :: Loading Hardware Proxies from SharpCap.WheelProxy.ZWO.ManualWheelFactory
Info: 21:50:48.7405246 Thread:#1 SharpCap.ProxyFinder`1.LoadProxiesForFactoryType(Type t) :: Found device Manual Filter Wheel
Info: 21:50:48.8155195 Thread:#1 SharpCap.ProxyFinder`1.LoadProxiesForFactoryType(Type t) :: Loading Hardware Proxies from SharpCap.MountProxy.ASCOM.MountFactory
Info: 21:50:48.8205194 Thread:#1 SharpCap.ProxyFinder`1.LoadProxiesForFactoryType(Type t) :: Found device iOptron ASCOM Driver for Mount
Info: 21:50:48.8205194 Thread:#1 SharpCap.ProxyFinder`1.LoadProxiesForFactoryType(Type t) :: Found device Telescope Simulator for .NET
Info: 21:50:48.8205194 Thread:#1 SharpCap.ProxyFinder`1.LoadProxiesForFactoryType(Type t) :: Found device ASCOM Dome Control
Info: 21:50:48.8215187 Thread:#1 SharpCap.ProxyFinder`1.LoadProxiesForFactoryType(Type t) :: Found device Generic Hub
Info: 21:50:48.8215187 Thread:#1 SharpCap.ProxyFinder`1.LoadProxiesForFactoryType(Type t) :: Found device Pipe diagnostic tool
Info: 21:50:48.8215187 Thread:#1 SharpCap.ProxyFinder`1.LoadProxiesForFactoryType(Type t) :: Found device POTH Hub
Info: 21:50:48.8215187 Thread:#1 SharpCap.ProxyFinder`1.LoadProxiesForFactoryType(Type t) :: Found device Simulator
Info: 21:50:49.1055013 Thread:#1 SharpCap.Base.Utilities.Logger.LogStackTrace(LogLevel level, String msg) :: Parent being changed on PreviewPanel

Info: 21:50:49.2654924 Thread:LogInfo Thread#8 SharpCap.LogSystemInfo.ThreadProc() :: CPU : Intel(R) Xeon(R) CPU X5680 @ 3.33GHz with 12 cores.

Debug: 21:50:49.3724851 Thread:#1 SharpCap.UI.SharpCapForm..ctor() :: Ended
Debug: 21:50:49.5354753 Thread:#1 SharpCap.UI.SharpCapForm.SharpCapForm_Load(Object sender, EventArgs e) :: Started
Debug: 21:50:49.5634734 Thread:#1 SharpCap.UI.SharpCapForm.SharpCapForm_Load(Object sender, EventArgs e) :: Ended
Debug: 21:50:49.5894719 Thread:#1 SharpCap.UI.SharpCapForm.SharpCap_Shown(Object sender, EventArgs e) :: Started
Debug: 21:50:49.6144714 Thread:#1 SharpCap.UI.SharpCapForm.SharpCap_Shown(Object sender, EventArgs e) :: Timebomb checked
Info: 21:50:49.6224702 Thread:#1 SharpCap.Models.Application.get_Cameras() :: Starting scan for cameras
Info: 21:50:49.7654612 Thread:#1 SharpCap.Base.SimpleDeviceEnumerator.GetDevices(Func`1 deviceNameFinder, String infoText, Func`2 fullNameToDispayName, Func`3 tagCreatorFunc) :: QHYCameraFinder - found 0 cameras
Info: 21:50:49.8254580 Thread:#1 SharpCap.Base.SimpleDeviceEnumerator.GetDevices(Func`1 deviceNameFinder, String infoText, Func`2 fullNameToDispayName, Func`3 tagCreatorFunc) :: Found ZWO ASI294MC Pro
Info: 21:50:49.8254580 Thread:#1 SharpCap.Base.SimpleDeviceEnumerator.GetDevices(Func`1 deviceNameFinder, String infoText, Func`2 fullNameToDispayName, Func`3 tagCreatorFunc) :: FindCameras - found 1 cameras
Info: 21:50:49.8334572 Thread:#1 SharpCap.MultiCaptureProvider+<GetDevicesFromEnumerator>d__20.MoveNext() :: Detected Camera: ZWO ASI294MC Pro (ZWO ASI Cameras)
Warning: 21:50:49.9334509 Thread:#1 System.Collections.Generic.List`1..ctor(IEnumerable`1 collection) :: Exception from fetching menu items from provider : Celestron/Imaging Source Cameras : Could not load file or assembly 'TIS.Imaging.ICImagingControl34, Version=3.4.4.2744, Culture=neutral, PublicKeyToken=257805929e8b7928' or one of its dependencies. An attempt was made to load a program with an incorrect format.
Info: 21:50:49.9504496 Thread:#1 SharpCap.MultiCaptureProvider+<GetDevicesFromEnumerator>d__20.MoveNext() :: Detected Camera: ASI294MC Pro Camera (ZWO Design) (DirectShow Cameras)
Info: 21:50:49.9564501 Thread:#1 SharpCap.MultiCaptureProvider+<GetDevicesFromEnumerator>d__20.MoveNext() :: Detected Camera: CMOS QHY5LII Camera (ASCOM Cameras)
Info: 21:50:49.9564501 Thread:#1 SharpCap.MultiCaptureProvider+<GetDevicesFromEnumerator>d__20.MoveNext() :: Detected Camera: ASI Camera (1) (ASCOM Cameras)
Info: 21:50:49.9564501 Thread:#1 SharpCap.MultiCaptureProvider+<GetDevicesFromEnumerator>d__20.MoveNext() :: Detected Camera: ASI Camera (2) (ASCOM Cameras)
Info: 21:50:49.9564501 Thread:#1 SharpCap.MultiCaptureProvider+<GetDevicesFromEnumerator>d__20.MoveNext() :: Detected Camera: Atik Camera (ASCOM Cameras)
Info: 21:50:49.9564501 Thread:#1 SharpCap.MultiCaptureProvider+<GetDevicesFromEnumerator>d__20.MoveNext() :: Detected Camera: Atik Camera 2 (ASCOM Cameras)
Info: 21:50:49.9564501 Thread:#1 SharpCap.MultiCaptureProvider+<GetDevicesFromEnumerator>d__20.MoveNext() :: Detected Camera: QHYCCD-Cameras-Guide (ASCOM Cameras)
Info: 21:50:49.9564501 Thread:#1 SharpCap.MultiCaptureProvider+<GetDevicesFromEnumerator>d__20.MoveNext() :: Detected Camera: Camera V2 simulator (ASCOM Cameras)
Info: 21:50:49.9574495 Thread:#1 SharpCap.MultiCaptureProvider+<GetDevicesFromEnumerator>d__20.MoveNext() :: Detected Camera: Folder Monitor Camera (Virtual Cameras)
Debug: 21:50:49.9574495 Thread:#1 SharpCap.Cameras.Fake.FakeDeviceEnumerator.GetDevices() :: Started
Debug: 21:50:49.9584498 Thread:#1 SharpCap.Cameras.Fake.FakeDeviceEnumerator.GetDevices() :: Ended
Info: 21:50:49.9584498 Thread:#1 SharpCap.MultiCaptureProvider+<GetDevicesFromEnumerator>d__20.MoveNext() :: Detected Camera: Test Camera 1 (Deep Sky) (Test Cameras)
Info: 21:50:49.9584498 Thread:#1 SharpCap.MultiCaptureProvider+<GetDevicesFromEnumerator>d__20.MoveNext() :: Detected Camera: Test Camera 2 (High Speed) (Test Cameras)
Info: 21:50:49.9784484 Thread:#1 SharpCap.ViewModels.SharpCapViewModel.appModel_OnCaptureEvent(Object sender, CaptureEventArgs e) :: CameraListUpdated event received in UI thread
Debug: 21:50:50.1004410 Thread:#1 SharpCap.UI.SharpCapForm.SharpCap_Shown(Object sender, EventArgs e) :: Docking setup
Debug: 21:50:50.1014410 Thread:#1 SharpCap.UI.SharpCapForm.SharpCap_Shown(Object sender, EventArgs e) :: Startup scripts (if any) run
Debug: 21:50:50.1014410 Thread:#1 SharpCap.UI.SharpCapForm.SharpCap_Shown(Object sender, EventArgs e) :: Menu updated
Debug: 21:50:50.1564385 Thread:#1 SharpCap.UI.SharpCapForm.SharpCap_Shown(Object sender, EventArgs e) :: Splash and tips done
Debug: 21:50:50.1994342 Thread:#1 SharpCap.UI.SharpCapForm.SharpCap_Shown(Object sender, EventArgs e) :: Ended
Info: 21:50:50.2014347 Thread:#1 SharpCap.SharpCapApp.get_ForceSoftwareRendering() :: WPF Rendering tier is 2

Hi Don,

There are no errors in the SharpCap log that you've posted above – it just looks like a normal start-up log with nothing bad happening in it. Did you manage to submit a bug report upload for the problem? Could you describe what features you are using when the application crashed.

Cheers, Robin

version 3.2.5946 64bit


I open and load ASI294 camera. Start Live Stack and immediately crashes. At top it says there were no frames to save. I can't save the log and there is no crash report.

If I load with the test camera it immediately crashes and you should have received several crash reports.

Don

Hi Don,

So far no sign of anything seriously bad in the logs that you've been posting and I haven't seen any crash reports uploaded from you for the test camera yet. I have got some test camera crash reports for the 64-bit version that don't seem to be happening in the 32-bit version so I'm going to investigate those and see if I can work out what's going on (of course it doesn't break for me).

If you could grab a screenshot of the problem happening that would be helpful as it would start to put me on the right track.

Cheers, Robin

Robin,

I tried using the Test Camera and it crashes just after it attempts to load. I've tried this several times and clicked the error message to send.

Instead of the test camera I can connect to the ASI294, but when I try Live Stack it crashes and says that there are no frames to be saved. Which has nothing to do with what I executed. The log at the end tells what happens.

Attached is the error that shows only with the test camera.

Hi Don,

Thanks for that, I can see your reports now and I can see the problem to – a setting that determines how much memory should be used to somehow got set to zero, which should never happen. I'll try and work out how that happened and also write some code to make sure that a sensible minimum value is used if it does happen to find a value of zero for the maximum memory usage.

Cheers, Robin

Hi Don,

Please try the very latest version – I think I have fixed this issue although there is a 2nd issue that I am getting reports of on 64-bit that I haven't tracked down yet. Please note that if you only have 4 GB of memory available to Windows then there's really not much benefit in running the 64-bit version.

Cheers, Robin