Problems with license

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guinhobjp
Posts: 2
Joined: Sun Jun 23, 2019 10:40 pm

Problems with license

#1

Post by guinhobjp »

Hi!

I bought this pro license a few minutes ago, but when I put the data copied in version 3.2, I get an error message. I searched for some channel of contact with the author on the website, but I did not find it. I sent a message on Facebook, but I received an autoresponder saying to ask in this forum. Anybody can help me?

Cheers!
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admin
Site Admin
Posts: 13177
Joined: Sat Feb 11, 2017 3:52 pm
Location: Vale of the White Horse, UK
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Re: Problems with license

#2

Post by admin »

Hi,

you can find many answers to licensing related problems here - https://store.astrosharp.co.uk/faq

If the answers there do not help solve the problem then please send a screenshot of the problem to us on the facebook chat.

thanks,

Robin
guinhobjp
Posts: 2
Joined: Sun Jun 23, 2019 10:40 pm

Re: Problems with license

#3

Post by guinhobjp »

Good Morning!

Thank you! Solved yesterday. I copied and pasted exactly what the "copy" button did, but it not work. Then I cut out the first few lines and it worked.

Cheers!
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