RisingTech Flat frame capture hang(saving buffered frames)

A place to report problems and bugs in SharpCap
Forum rules


If you have a problem or question, please check the FAQ to see if it already has an answer : https://www.sharpcap.co.uk/sharpcap-faqs

Please also read about Troubleshooting USB Issues before posting.

*** Please do not post license keys - please report any problems with licensing to 'admin' by private message ***

Please include the following details in any bug report:

* Version of SharpCap
* Camera and other hardware being user
* Operating system version
* Contents of the SharpCap log after the problem has occurred.
[If SharpCap crashes, please send the bug report when prompted instead of including the log]
Post Reply
cmooney
Posts: 3
Joined: Tue Apr 03, 2018 1:18 pm

RisingTech Flat frame capture hang(saving buffered frames)

#1

Post by cmooney »

Hi,

I'm having trouble capturing flats with my RisingTech 224 and 290 cameras.

Brief:
Under the ToupCamAstro direct show drivers Ii capture flats sharpcap hangs up with a green banner stating "writing Buffered Frames. 5 to go."

Detailed:
Windows 10 64 bit
plug in only one camera
I start sharpcap
i connect to toupcamastro direct show driver (RisingTech rt224)
adjust exposure/gain for 50% ilumination
goto capture/capture flat frame
settings
[*]12 frames
[*]no bias
[*]create mono
[*]apply when done
Start Capture
it seems to capture all the frames but it hangs up when saving (writing buffered frames)


Trouble shooting info:
[*]It works with the ASCOM Driver, but it is not practical for me to switch, because I use another RisingTech Camera at the same time on a remote system, so I would need to disable the other cam with device manager before reconnecting with sharpcap.

[*]decreasing the frames to 3 still hangs on "saving buffered frames."

[*]occurs with other tick box settings

Regards,
-Corey
Attachments
BadFlatCap_Log_2019-03-13T20_30_18-9920.log
(45.78 KiB) Downloaded 146 times
User avatar
admin
Site Admin
Posts: 13177
Joined: Sat Feb 11, 2017 3:52 pm
Location: Vale of the White Horse, UK
Contact:

Re: RisingTech Flat frame capture hang(saving buffered frames)

#2

Post by admin »

Hi,

Thanks for including the log. I can see from it that an error is occurring during the completion of the capture of the flat frames which is probably what is stopping it from moving on with the next stages. I should be able to fix that in a future update release. If I need to know anything else I will get back to you.

Cheers, Robin
Post Reply