SharpCap

A place to report problems and bugs in SharpCap
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If you have a problem or question, please check the FAQ to see if it already has an answer : https://www.sharpcap.co.uk/sharpcap-faqs

Please also read about Troubleshooting USB Issues before posting.

*** Please do not post license keys - please report any problems with licensing to 'admin' by private message ***

Please include the following details in any bug report:

* Version of SharpCap
* Camera and other hardware being user
* Operating system version
* Contents of the SharpCap log after the problem has occurred.
[If SharpCap crashes, please send the bug report when prompted instead of including the log]
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turtle
Posts: 46
Joined: Thu Feb 01, 2024 10:26 pm

SharpCap

#1

Post by turtle »

Sharpcap is not recognizing ASI 533 Camera
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admin
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Re: SharpCap

#2

Post by admin »

Hi,

first things to check are

* do you have the latest ZWO Windows camera driver installed from https://www.zwoastro.com/software/ - choose 'Desktop App' then choose 'Camera Driver'. Without this, no software on Windows will be able to use the camera

* Do you have an up-to-date version of SharpCap (from the last few months). Older versions may not be compatible with more recent models.

cheers,

Robin
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