Skyris 132C doesn't connect

[archer1960]

The privacy setting is set to allow apps to use the camera; all my other cameras (3 tested so far) all work fine. I'll try the other things you suggest as well.

[archer1960]

IC Capture sees it and controls it just fine. And just out of curiosity, I went back into SharpCap to see if installing IC Capture might do something to let SharpCap see it, but it did not.

I'll have to wait for the rain to stop before I can go bring in the camera to test on my desktop...

[admin]

Hi,

OK, I think I understand now, sorry for taking so long.

@archer1960's log shows that the Celestron device finding code is not being loaded by SharpCap in his environment. That's because SharpCap checks for Windows media components being installed as the direct communications with the device fails without windows media installed. Unfortunately there is no logging in SharpCap to say ' not checking for Celestron cameras because Windows media not installed'. There is a log entry that records that Windows Media is not detected, but that's easy to miss and there's no mention of why it is relevant...

Code: Select all

Info   	12:38:24.822892	#13	WindowsMediaVersion: *** NOT DETECTED ***		

I think what you need to do is install the Microsoft 'Media Feature Pack for N Versions of Windows 10' - that will install the missing components and then SharpCap should see the camera. From my side I will improve the log output in this case.

cheers,

Robin

[admin]

Hmmm,

actually, there should have been a warning message box pop up the first time you ran SharpCap on that PC which told you that windows media wasn't installed and that Celestron devices won't work because of it. Still, you only get that once, so I will add extra logging.

cheers,

Robin

[archer1960]

Ah, I didn't know that it needed Windows Media components; I intentionally did not install that on this machine because I don't watch "media" on it. And since all my other cameras work, I never realized the the TIS cameras needed it. I'll install that.

I would not have cared about that message when it would have first appeared a year ago or more, because I wasn't using the Celestron camera back then.

[archer1960]

Is the required stuff in the "Media features" entry in "Turn windows features on and off" in the Programs and Features section? Or is it something else?

[turfpit]

Is the required stuff in the "Media features" entry in "Turn windows features on and off" in the Programs and Features section?

Yes.

Windows_Features.JPG (39.87 KiB) Viewed 2035 times

The camera would have probably worked on your desktop.

Dave

[archer1960]

That did the trick, thanks!