Error and Sharpcap crashing with 183protec

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JDG_
Posts: 3
Joined: Fri Aug 16, 2024 7:27 am

Error and Sharpcap crashing with 183protec

#1

Post by JDG_ »

Having major issues with my new Altair 183C (protec version). It works absolutely fine with Altair Capture but when trying to connect in Sharpcap I first get a warning about USB speed settings and immediately thereafter the following error:
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After which nothing happens or Sharpcap crashes.

Here's a piece of the log:

Error: 15:39:37.5387022 Thread:Grab Thread#12 SharpCap.Cameras.Altair.AltairCameraProxy.TryStartPullModeWithFallbackReset() :: Exception of type 'CameraException' from Error from AltairCam after stop - trying Reset : Error '80004005' from call to
AltairCam.StartPullModeWithCallback(edelegate=PInvoke.Altair.AltairCam+DelegateEventCallback)
Stack Trace: at PInvoke.Altair.AltairCam.CheckHR(Int32 hr, MethodBase callingMethod, Object[] parameters) in C:\Documents\Source Code\SharpCap3.2\src\SharpCap.Cameras.Altair\AltairCam.cs:line 1075
at PInvoke.Altair.AltairCam.StartPullModeWithCallback(DelegateEventCallback edelegate) in C:\Documents\Source Code\SharpCap3.2\src\SharpCap.Cameras.Altair\AltairCam.cs:line 1352
at SharpCap.Cameras.Altair.AltairCameraProxy.TryStartPullModeWithFallbackReset() in C:\Documents\Source Code\SharpCap3.2\src\SharpCap.Cameras.Altair\AltairCameraProxy.cs:line 697
Info: 15:39:38.7350115 Thread:Grab Thread#12 SharpCap.Cameras.Altair.AltairCameraProxy.SetupGrabThread() :: Got max resolution of {Width=5440, Height=3648}, allocating 59535360 for temp buffer

I tried pretty much everything: reinstalling the driver, rebooting and whatnot but to no avail.

Any suggestions?
JDG_
Posts: 3
Joined: Fri Aug 16, 2024 7:27 am

Re: Error and Sharpcap crashing with 183protec

#2

Post by JDG_ »

Well it turned out I was running a rather old version. Got it working now.
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