Hi:
I have been running version 4.0 with updates on a Win10 desktop with no issues.
Processor AMD E1-1200 APU with Radeon(tm) HD Graphics 1.40 GHz
Installed RAM 4.00 GB (3.71 GB usable)
Device ID 390864DC-F438-421C-8A4E-B9E5657C084C
Product ID 00326-10000-00000-AA523
System type 64-bit operating system, x64-based processor
I checked for updates while running 4.0 and downloaded the 64-bit version. SharpCap fails with missing instruction set, SSE4.1 and warns FLATS might not work properly, but the software will not respond at all.
Thank you.
Adam
Sharpcap 4.1 Frozen at Startup
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If you have a problem or question, please check the FAQ to see if it already has an answer : https://www.sharpcap.co.uk/sharpcap-faqs
Please also read about Troubleshooting USB Issues before posting.
*** Please do not post license keys - please report any problems with licensing to 'admin' by private message ***
Please include the following details in any bug report:
* Version of SharpCap
* Camera and other hardware being user
* Operating system version
* Contents of the SharpCap log after the problem has occurred.
[If SharpCap crashes, please send the bug report when prompted instead of including the log]
If you have a problem or question, please check the FAQ to see if it already has an answer : https://www.sharpcap.co.uk/sharpcap-faqs
Please also read about Troubleshooting USB Issues before posting.
*** Please do not post license keys - please report any problems with licensing to 'admin' by private message ***
Please include the following details in any bug report:
* Version of SharpCap
* Camera and other hardware being user
* Operating system version
* Contents of the SharpCap log after the problem has occurred.
[If SharpCap crashes, please send the bug report when prompted instead of including the log]
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Re: Sharpcap 4.1 Frozen at Startup
Hi Adam,
unfortunately your CPU is just a bit too old to work properly in SharpCap - SharpCap uses SSE4 instructions on the CPU to improve image processing speed, and your CPU looks to be about the last generation before full SSE4 support was added.
You might get a bit further if you try the 32-bit version of SharpCap - although that will still try to use SSE4 for image processing, it seems to be less sensitive to the missing instructions for general operation than the 64 bit version.
sorry about that,
Robin
unfortunately your CPU is just a bit too old to work properly in SharpCap - SharpCap uses SSE4 instructions on the CPU to improve image processing speed, and your CPU looks to be about the last generation before full SSE4 support was added.
You might get a bit further if you try the 32-bit version of SharpCap - although that will still try to use SSE4 for image processing, it seems to be less sensitive to the missing instructions for general operation than the 64 bit version.
sorry about that,
Robin
Re: Sharpcap 4.1 Frozen at Startup
Thank you for your clear explanation, Robin.
Happy New Year.
Adam
Happy New Year.
Adam