Sv305 not working

A place to report problems and bugs in SharpCap
Forum rules
‍

If you have a problem or question, please check the FAQ to see if it already has an answer : https://www.sharpcap.co.uk/sharpcap-faqs

Please also read about Troubleshooting USB Issues before posting.

*** Please do not post license keys - please report any problems with licensing to 'admin' by private message ***

Please include the following details in any bug report:

* Version of SharpCap
* Camera and other hardware being user
* Operating system version
* Contents of the SharpCap log after the problem has occurred.
[If SharpCap crashes, please send the bug report when prompted instead of including the log]
Post Reply
AstroTupelo
Posts: 14
Joined: Thu Jan 19, 2023 7:42 am

Sv305 not working

#1

Post by AstroTupelo »

My Svbony Sv305 camera worked in older versions of Sharpcap but does not work in any of the newer 4.1 versions including the latest release. I would like to use it with the planetary stacking feature. I still have a 3.0 version it works with and I think I saw another post stating a February 2022 release that still worked with it, but none of the versions with planetary stacking work with the Sv305. I hate to have to buy another camera when the camera worked fine with past releases. I would appreciate any information. Thanks in advance, Ken
User avatar
admin
Site Admin
Posts: 17539
Joined: Sat Feb 11, 2017 3:52 pm
Location: Vale of the White Horse, UK
Contact:

Re: Sv305 not working

#2

Post by admin »

Hi,


the first thing I would suggest is installing the latest version of the SVBony Windows system driver (https://www.svbony.com/support-software-driver/ - select Windows on the left, then the top download is the camera driver). If you have had the camera for some time, you may be using an old version of the driver that isn't compatible with the latest SVBony SDK included in recent versions of SharpCap.

If that doesn't help then it would be good to know if the camera is detected (in 'SVBony Cameras') and doesn't work or if it is not detected at all.

cheers,

Robin
AstroTupelo
Posts: 14
Joined: Thu Jan 19, 2023 7:42 am

Re: Sv305 not working

#3

Post by AstroTupelo »

It is detected but gives a message saying that only direct show is available. When you choose that method of opening the camera many features of the camera such as raw modes are not available and when you use RGB 24, which is the only choice, the image is monochrome. I have not updated the drivers because I saw where someone else had posted about this and they updated the drivers and it still didn't work. I am reluctant to go downloading a bunch of stuff unless it is necessary, but I guess I will try that though unless someone determines for certain what the fix is and posts it.
User avatar
admin
Site Admin
Posts: 17539
Joined: Sat Feb 11, 2017 3:52 pm
Location: Vale of the White Horse, UK
Contact:

Re: Sv305 not working

#4

Post by admin »

Hi,

if it is being detected properly then it will show up in the SVBony cameras section as well as the directshow section, like this
Screenshot 2024-07-18 114933.jpg
Screenshot 2024-07-18 114933.jpg (29.72 KiB) Viewed 1116 times
If you are not seeing it there then the most likely cause is that the SVBony software is not reporting the camera to SharpCap. It is worth checking the SharpCap log (Help->Show Log) just after startup - if there are any lines in the log that start 'Error' or 'Warning' then please post them here - particularly if they seem to have content that relates to SVBony cameras. Any errors/warnings like that might reveal an issue that can be fixed on my side.

thanks,

Robin
Post Reply