Hello,
I tried clicking on the purchase license link but got the following error
"error":"Culture is not supported. (Parameter 'culture')\n4096 (0x1000) is an invalid culture identifier."
I get the same error clicking on the orange 14£ a year banner and selecting Sharpcap Pro -> Buy Sharpcap Pro from the menu.
Cheers
Purchase page not working
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If you have a problem or question, please check the FAQ to see if it already has an answer : https://www.sharpcap.co.uk/sharpcap-faqs
Please also read about Troubleshooting USB Issues before posting.
*** Please do not post license keys - please report any problems with licensing to 'admin' by private message ***
Please include the following details in any bug report:
* Version of SharpCap
* Camera and other hardware being user
* Operating system version
* Contents of the SharpCap log after the problem has occurred.
[If SharpCap crashes, please send the bug report when prompted instead of including the log]
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Re: Purchase page not working
Hi,
thanks for reporting - it looks like it was trying to work out the best payment currency for you based on the language settings in the request from your browser and that calculation was failing. I have changed things so that in the event of a failure of that sort, it will default to GBP (but you can still change manually to EUR, USD, etc).
Anyway, try again now - it should work.
cheers,
Robin
thanks for reporting - it looks like it was trying to work out the best payment currency for you based on the language settings in the request from your browser and that calculation was failing. I have changed things so that in the event of a failure of that sort, it will default to GBP (but you can still change manually to EUR, USD, etc).
Anyway, try again now - it should work.
cheers,
Robin