Hi Robin,
The crash occurs when I try to connect to the camera. Other cameras work.
I have the latest drivers, which are already quite old. I think the simple truth is: the camera is discontinued and now the software support has ended.
This means for me: ditch it and get a new one. That is very annyoing (especially for a thing that costs 200€!) but that is the reality with most digital devices.
Thank you
Michael
Latest SharpCap (4.1) crashes on any connection
Forum rules
If you have a problem or question, please check the FAQ to see if it already has an answer : https://www.sharpcap.co.uk/sharpcap-faqs
Please also read about Troubleshooting USB Issues before posting.
*** Please do not post license keys - please report any problems with licensing to 'admin' by private message ***
Please include the following details in any bug report:
* Version of SharpCap
* Camera and other hardware being user
* Operating system version
* Contents of the SharpCap log after the problem has occurred.
[If SharpCap crashes, please send the bug report when prompted instead of including the log]
If you have a problem or question, please check the FAQ to see if it already has an answer : https://www.sharpcap.co.uk/sharpcap-faqs
Please also read about Troubleshooting USB Issues before posting.
*** Please do not post license keys - please report any problems with licensing to 'admin' by private message ***
Please include the following details in any bug report:
* Version of SharpCap
* Camera and other hardware being user
* Operating system version
* Contents of the SharpCap log after the problem has occurred.
[If SharpCap crashes, please send the bug report when prompted instead of including the log]
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admin
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Re: Latest SharpCap (4.1) crashes on any connection
Hi,
unfortunately a lot of manufacturers tend to focus on getting new products out of the door and keeping older products working properly tends to take a lower priority
Your best bet may be to work back trying older versions of SharpCap (following links on our download page you can find versions going all the way back to 3.0 from 2017. I'm hoping that whatever issue with the QHY SDK is causing the problem is something that has been introduced relatively recently, so by goiong back to an old SharpCap and therefore an old SDK, you may be able to work around the issue.
cheers,
Robin
unfortunately a lot of manufacturers tend to focus on getting new products out of the door and keeping older products working properly tends to take a lower priority
Your best bet may be to work back trying older versions of SharpCap (following links on our download page you can find versions going all the way back to 3.0 from 2017. I'm hoping that whatever issue with the QHY SDK is causing the problem is something that has been introduced relatively recently, so by goiong back to an old SharpCap and therefore an old SDK, you may be able to work around the issue.
cheers,
Robin
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theresamarie11
- Posts: 1
- Joined: Mon Feb 12, 2024 10:57 pm
Re: Latest SharpCap (4.1) crashes on any connection
I was seeing the same issue And it seems i have the same bad install. Unfortunately i was at the WSP when getting the errors and had no internet. Will test out fix when home.
Terri
Terri