Setup Failed

[admin]

Hi Keith,

ok, hold on. I will have another look and try to get this fixed for Monday's update.

cheers,

Robin

[KEJ]

Robin hi

Much appreciated, however don't kill yourself as I appreciate its your weekend as well.

Thanks
Keith

[admin]

Hi Keith,

I think I got this all sorted - will be uploading a new version later today which only relies on the appropriate Microsoft redistributable - I tested on Win7 and it all installed and worked as expected providing the redist was already installed (even without a network connection active when installing).

cheers,

Robin

[KEJ]

Robin hi

Thank you for ongoing efforts.

So I just downloaded the new version:

1) I then tried to install it, pretty much the same as before, log file attached.

2) I then un-installed vc_redist(both 32 and 64) and tried again, still failed.

3) I then just reinstalled the 64bit vc_redist and tried again, still failed.

Thanks
Keith

Error_SharpCap_4.1_(64_bit)_20231205133150.txt

(10.82 KiB) Downloaded 148 times

[admin]

Hi Keith,

according to that log, the installer is detecting that you have the following runtimes installed

32 bit runtime version 14.38.33130
64 bit runtime version 14.34.31938

Code: Select all

[0CE0:0E04][2023-12-05T13:31:50]i100: Detect begin, 3 packages
[0CE0:0E04][2023-12-05T13:31:50]i000: Setting string variable 'ARCH_NAME' to value 'AMD64'
[0CE0:0E04][2023-12-05T13:31:50]i052: Condition 'VersionNT64 AND (ARCH_NAME = "AMD64")' evaluates to true.
[0CE0:0E04][2023-12-05T13:31:50]i000: Setting version variable 'VCRUNTIME_X64_VER' to value '14.34.31938.0'
[0CE0:0E04][2023-12-05T13:31:50]i052: Condition 'VersionNT' evaluates to true.
[0CE0:0E04][2023-12-05T13:31:50]i000: Setting version variable 'VCRUNTIME_X86_VER' to value '14.38.33130.0'

Since you are installing the 64 bit SharpCap, it's the 64-bit version that is important, and the version you have is too old - SharpCap wants at least 14.36.32532.

Is it possible that when you are installing the 64-bit runtime, you might be using an old download that isn't the most up-to-date version?

cheers,

Robin

[KEJ]

Robin
Thank you and I didn't't realise.

Hunting for that version now.

Cheers
Keith

[KEJ]

***** Good News *****

Robin hi

I couldn't find the very latest version, but used the one listed in the opening of this post(64) and I then installed SharpCap.

Install worked..........Thanks.

I guess initially I looked, found a 64 bit version for my old laptop and assumed(never assume.....) that was that, clearly not the case.

All good and thank you for your time and help.

Cheers
Keith

[admin]

Hi Keith,

glad you got it working in the end!

cheers,

Robin

[KEJ]

With very much your help, once again thank you.