We attempted to use the Smart Histogram Brain tool for our ASI-432MM camera and failed due to it crashing every single time. We initially did this after taking our own sensor data in the lab with a light source, though we also later tried other computers and even other versions of sharpcap freshly installed (and thus using the default sensor data) and had the same issue every time.
The camera works, and we have no problems with image capture or live view. The smart histogram tool (before clicking brain) works as well. When we go to the brain tool, the dialog opens, and then if we click 'measure' for the background step, it freezes and crashes. Same if we try to check the box next to 'use this background' -- so we couldn't get around the crash by setting the background manually.
We reproduced the error on two different machines (first was windows 10, second was windows 11) and on both sharpcap 4.0 and 4.1. We attempted different USB settings, we turned off live capture, we tried having the capture frame set to a small subarray of the full frame. None of this got us out of the problem.
I thought perhaps it was having an issue when it was trying to access the sensor data, but in fact that tab shows up normally in the output area and displays without crashing if you just go straight there.
Error ID on the report we did send was #88672. Not sure if it's useful to send more than one of those.
Any insight?
