Hi to all, This is my first attempt to lodge a post.
I have just renewed my license and I can't get it to populate into the place where it has to go. I have been all over the FAQ pages and it is simple enough but I am obviously not holding my tongue right. Can any body out there shed any light on my problem, it will be much appreciated.
Cheers
Robert
license key expired.
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If you have a problem or question, please check the FAQ to see if it already has an answer : https://www.sharpcap.co.uk/sharpcap-faqs
If you have a problem or question, please check the FAQ to see if it already has an answer : https://www.sharpcap.co.uk/sharpcap-faqs
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Re: license key expired.
Hi Robert,
I have already responded to your separate email, but will put the same information here in case someone else is searching for it in future...
Robin
There are a few things to check to make sure that your new license is entered correctly and will work:
* Remove all previous license text from the license entry window before entering the new license
* Copy and paste in the new key - do not try to enter it manually as there is too much chance of a typing error
* Make sure you include all the lines of the license key from 'LicenseId=...' at the beginning down to 'Signature2=...' at the end.
If you are unsure, you can find an image showing how a correctly entereed license should look (along with lots more info about how to deal with license issues) here : https://store.astrosharp.co.uk/faq
I have already responded to your separate email, but will put the same information here in case someone else is searching for it in future...
Robin
There are a few things to check to make sure that your new license is entered correctly and will work:
* Remove all previous license text from the license entry window before entering the new license
* Copy and paste in the new key - do not try to enter it manually as there is too much chance of a typing error
* Make sure you include all the lines of the license key from 'LicenseId=...' at the beginning down to 'Signature2=...' at the end.
If you are unsure, you can find an image showing how a correctly entereed license should look (along with lots more info about how to deal with license issues) here : https://store.astrosharp.co.uk/faq