New batch of Altair 26C not recognised by Sharpcap Pro
New batch of Altair 26C not recognised by Sharpcap Pro
Hi Robin, got my new 26C camera today, works in Altair Capture BUT Sharpcap wont see it and I am unable to do a sensor analysis which is really annoying. Can you help please Derek
Re: New batch of Altair 26C not recognised by Sharpcap Pro
heres what i get when trying to select it in ascom
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Re: New batch of Altair 26C not recognised by Sharpcap Pro
Hi,
the latest Altair SDK I have is from mid December, and that is in SharpCap 4.0.9499 and newer versions. If you have a version of SharpCap from before that (for instance 4.0.9478, which is the latest available via auto-update) then please update to the latest version from the download page and give that a try. If that doesn't work then I will have to pester Altair for an even newer update
The ASCOM driver is separate, but may also be out of date - if we find that the updated SDK in SharpCap fixes the issue then we know what Altair needs to do for the ASCOM driver too.
cheers,
Robin
the latest Altair SDK I have is from mid December, and that is in SharpCap 4.0.9499 and newer versions. If you have a version of SharpCap from before that (for instance 4.0.9478, which is the latest available via auto-update) then please update to the latest version from the download page and give that a try. If that doesn't work then I will have to pester Altair for an even newer update
The ASCOM driver is separate, but may also be out of date - if we find that the updated SDK in SharpCap fixes the issue then we know what Altair needs to do for the ASCOM driver too.
cheers,
Robin
Re: New batch of Altair 26C not recognised by Sharpcap Pro
Altairs ascom driver doesnt work either the 2023 one from their download page. Altair capture software shows the camera but I exclusively use Sharpcap 4. I have raised a ticket with them also. Really annoying as I,ove using sharpcap brain etc. I will try maybe using the new Sharpcap beta version?
Thanks Derek
Thanks Derek
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Re: New batch of Altair 26C not recognised by Sharpcap Pro
Hi Derek,
what version of SharpCap 4 have you got installed? Don't worry about the ASCOM driver for the moment - see if the camera appears and works in the 'Altair Cameras' section of the SharpCap menu in the very latest SharpCap 4 (4.0.9538 - see https://www.sharpcap.co.uk/sharpcap/downloads)
cheers,
Robin
what version of SharpCap 4 have you got installed? Don't worry about the ASCOM driver for the moment - see if the camera appears and works in the 'Altair Cameras' section of the SharpCap menu in the very latest SharpCap 4 (4.0.9538 - see https://www.sharpcap.co.uk/sharpcap/downloads)
cheers,
Robin
Re: New batch of Altair 26C not recognised by Sharpcap Pro
Yes Robin, uninstalled all versions inc 3.2 reinstalled from the download page, not via auto update. This WORKED. Yay thanks. Now I can pester Altasir about their non working ASCOM driver, thanks again Robin
Derek
Derek
Re: New batch of Altair 26C not recognised by Sharpcap Pro
Robin, as a post script, do I run the sensor analysis in RAW16 ultra low noise or as I think just the standard RAW16? Ive actually ran the analysis twice doing both is that correct?
Re: New batch of Altair 26C not recognised by Sharpcap Pro
see attached photos
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Re: New batch of Altair 26C not recognised by Sharpcap Pro
Hi,
yes, running it twice is the right thing to do - it means SharpCap has data for both modes in case it is needed.
Good to hear that the update fixed it. I expect they just need the updated SDK into the ASCOM drivre.
cheers,
Robin
yes, running it twice is the right thing to do - it means SharpCap has data for both modes in case it is needed.
Good to hear that the update fixed it. I expect they just need the updated SDK into the ASCOM drivre.
cheers,
Robin
Re: New batch of Altair 26C not recognised by Sharpcap Pro
Thank you as ever Robin. Top bloke.