Gamma and white-balance controls are missing from right control order

Discussions of using SharpCap for Planetary Imaging
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akashkhudia
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Gamma and white-balance controls are missing from right control order

Post by akashkhudia » Mon Sep 28, 2020 9:09 pm

Hey

I am using latest sharpcap and was using sv305 before which was fine before I was able to see gamma and white balance controls on the right control order panel but ever since I upgraded my camera to sv305 pro which is basically the same sensor, I dont see them there although I see white balance once I click filters "Show" button. Also this started happening either with this new camera or in the upgraded sharpcap pro. I dont know please help

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Re: Gamma and white-balance controls are missing from right control order

Post by admin » Tue Sep 29, 2020 6:53 pm

Hi,

it sounds like you are now opening the camera using it's webcam (DirectShow) driver, rather than using the direct support SharpCap has for these cameras
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You should select the first option shown here in the menu in the 'SVBony Cameras' section. If that option is not showing then check that your drivers and your version of SharpCap are up to date and also try using a different USB cable to see if that helps.

Robin

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