[FIXED] Sharpcap no longer starts

A place to report problems and bugs in SharpCap
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If you have a problem or question, please check the FAQ to see if it already has an answer : https://www.sharpcap.co.uk/sharpcap-faqs

Please also read about Troubleshooting USB Issues before posting.

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Please include the following details in any bug report:

* Version of SharpCap
* Camera and other hardware being user
* Operating system version
* Contents of the SharpCap log after the problem has occurred.
[If SharpCap crashes, please send the bug report when prompted instead of including the log]
jimthompson
Posts: 7
Joined: Wed Sep 13, 2017 7:41 pm

Re: Sharpcap no longer starts

#11

Post by jimthompson »

Hi Robin,

Yeah! The latest version 3.1.5157 worked. Whatever issue you resolved for Kapersky AV seems to be the same issue I was having. Thank you very much for your hard work tracking this bug down.

Cheers,

Jim T.
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admin
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Posts: 13271
Joined: Sat Feb 11, 2017 3:52 pm
Location: Vale of the White Horse, UK
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Re: Sharpcap no longer starts

#12

Post by admin »

Hi Jim,

good to hear it's working now - I take it that you didn't have Kapersky installed - which AV were you using (I'm looking for any pattern here to try to understand what was causing the issue if it wasn't just Kapersky).

cheers,

Robin
jimthompson
Posts: 7
Joined: Wed Sep 13, 2017 7:41 pm

Re: [FIXED] Sharpcap no longer starts

#13

Post by jimthompson »

Hi Robin,

I am using the free version of Avast as my antivirus. It is odd however that I have only encountered this problem on my laptop and not on my desktop. Both are running the same version of Windows and the same antivirus.

Cheers,

Jim T.
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