Trying to update my system with 3.1.5029. The installer is stopping with a message that Administrator rights are required.
I am logged in as an Admin, but getting the message nonetheless. I also tried right-clicking to "Run as Administrator", but that was also unsuccessful.
Any suggestions?
Thanks,
Andy.
Administrator Can't Install
Forum rules
If you have a problem or question, please check the FAQ to see if it already has an answer : https://www.sharpcap.co.uk/sharpcap-faqs
Please also read about Troubleshooting USB Issues before posting.
*** Please do not post license keys - please report any problems with licensing to 'admin' by private message ***
Please include the following details in any bug report:
* Version of SharpCap
* Camera and other hardware being user
* Operating system version
* Contents of the SharpCap log after the problem has occurred.
[If SharpCap crashes, please send the bug report when prompted instead of including the log]
If you have a problem or question, please check the FAQ to see if it already has an answer : https://www.sharpcap.co.uk/sharpcap-faqs
Please also read about Troubleshooting USB Issues before posting.
*** Please do not post license keys - please report any problems with licensing to 'admin' by private message ***
Please include the following details in any bug report:
* Version of SharpCap
* Camera and other hardware being user
* Operating system version
* Contents of the SharpCap log after the problem has occurred.
[If SharpCap crashes, please send the bug report when prompted instead of including the log]
Administrator Can't Install
- Attachments
-
- SharpCap_3.1_20180215135212.log
- (9.8 KiB) Downloaded 165 times
Re: Administrator Can't Install
FYI, I just did a "repair" to v3.1.5004 and that restored me to a running installation.
That version (5004) suggested an update to 5029, so I tried that. It ran and did complete the installation, so I'm up on 5029 now.
That version (5004) suggested an update to 5029, so I tried that. It ran and did complete the installation, so I'm up on 5029 now.
- admin
- Site Admin
- Posts: 13319
- Joined: Sat Feb 11, 2017 3:52 pm
- Location: Vale of the White Horse, UK
- Contact:
Re: Administrator Can't Install
Ok, thanks for reporting. Hopefully an isolated incident, but will keep alert for other install/upgrade issues.
cheers,
Robin
cheers,
Robin