Crash with FCUSB focusser?
Posted: Wed Feb 07, 2018 2:17 pm
I'm using Sharpcap Pro 3.0.4076 on a HP Touchsmart TX2 laptop (3GB, 32bit) with Windows Vista Home Premium. I have an Altair 178M camera, a Zwo filter wheel and an Shoestring FCUSB focus interface.
If I have the camera, FW and FCUSB attached (separate USB sockets) and I can start Sharpcap normally. When I select the camera (or test cam 1) the Sharpcap windows go white, with 'Sharpcap not responding' displayed at the top. If I attempt to close the main window I get a box saying 'Sharpcap not responding, close or wait'. If I close it, windows tries to find a solution, which I cancel, and Sharpcap closes.
If I attach the camera and FW everything works normally. If I start up with only the camera and FW attached, the program starts normally and I can select the camera (test camera 1 in this case). I do get an error message that the FCUSB is not attached. If I then attach the FCUSB and go to Settings/Hardware/Apply/Cancel (FW and FCUSB listed), the FW and FCUSB appear in Scope Controls and both work normally (previously it would also crash if I ended with OK rather than Cancel, but this seems to have stopped happening).
I have tried the FCUSB with 'FocusPal' software and MaximDL and it works normally. I've added the log as an attachment (only FCUSB and Test Camera 1 attached).
I did have some trouble upgrading to 3.0.4076 recently. It looked like the upgrade had failed, but when I tried the program it showed the upgraded version number and operated normally. I did not try the FW and FCUSB prior to the upgrade. I don't seem to get a crash bug report, and running the program with sharpcap.exe /dump doesn't seem to produce a file.
Any help would be appreciated.
Regards,
Graham
If I have the camera, FW and FCUSB attached (separate USB sockets) and I can start Sharpcap normally. When I select the camera (or test cam 1) the Sharpcap windows go white, with 'Sharpcap not responding' displayed at the top. If I attempt to close the main window I get a box saying 'Sharpcap not responding, close or wait'. If I close it, windows tries to find a solution, which I cancel, and Sharpcap closes.
If I attach the camera and FW everything works normally. If I start up with only the camera and FW attached, the program starts normally and I can select the camera (test camera 1 in this case). I do get an error message that the FCUSB is not attached. If I then attach the FCUSB and go to Settings/Hardware/Apply/Cancel (FW and FCUSB listed), the FW and FCUSB appear in Scope Controls and both work normally (previously it would also crash if I ended with OK rather than Cancel, but this seems to have stopped happening).
I have tried the FCUSB with 'FocusPal' software and MaximDL and it works normally. I've added the log as an attachment (only FCUSB and Test Camera 1 attached).
I did have some trouble upgrading to 3.0.4076 recently. It looked like the upgrade had failed, but when I tried the program it showed the upgraded version number and operated normally. I did not try the FW and FCUSB prior to the upgrade. I don't seem to get a crash bug report, and running the program with sharpcap.exe /dump doesn't seem to produce a file.
Any help would be appreciated.
Regards,
Graham