Win10 Smart Scrren/Norton Block 3.0.4055.0

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Harmonious
Posts: 40
Joined: Tue Nov 28, 2017 11:20 pm

Win10 Smart Scrren/Norton Block 3.0.4055.0

#1

Post by Harmonious »

Hi Robin,

More anti-virus problems courtesy of Windows Smart Screen and Norton, at least on an older laptop running 1709 16299.125 (the same as the desktop I normally use with SC). Both can be overridden. Here is what happened

Tried to download 3.0.4055.0 and Win 10 Smart Screen blocks 3.0.4055.0 The dialog raised reads SharpCap Install 3.0.4055.0 is unsafe and was blocked by...Smart Screen. The user then gets choices including report as safe and download anyway. Smart Screen seems to be active even though Norton disables Defender.

When the second download completes Norton removes it apparently because almost no Norton users have downloaded it. The Norton dialog saved to clipboard reads--

Filename: sharpcapinstall-3.0.4055.0.exe
Threat name: WS.Reputation.1Full Path: c:\users\moragasky\downloads\sharpcapinstall-3.0.4055.0.exe

____________________________

____________________________


On computers as of 
12/20/2017 at 9:40:47 AM

Last Used 
12/20/2017 at 9:42:50 AM

Startup Item 
No

Launched 
No

Threat type: Insight Network Threat. There are many indications that this file is untrustworthy and therefore not safe


____________________________


sharpcapinstall-3.0.4055.0.exe Threat name: WS.Reputation.1
Locate


Very Few Users
Fewer than 5 users in the Norton Community have used this file.

Very New
This file was released less than 1 week  ago.

Medium
This file risk is medium.


____________________________


Source: External Media

Source File:
sharpcapinstall-3.0.4055.0.exe

____________________________

File Actions

File: c:\users\...\downloads\ sharpcapinstall-3.0.4055.0.exe Removed
____________________________


File Thumbprint - SHA:
cd7abcf715270021ca4e51dc57a43ba000711ebf977460307f60d3e118a3184e
File Thumbprint - MD5:
31d4de5c502eda1131959ba89266d47b
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admin
Site Admin
Posts: 13287
Joined: Sat Feb 11, 2017 3:52 pm
Location: Vale of the White Horse, UK
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Re: Win10 Smart Scrren/Norton Block 3.0.4055.0

#2

Post by admin »

Thanks for the info - the Norton one is just a 'this file hasn't been downloaded much by our users so we don't know what to make of it'. The SmartScreen is a PITA. The only silver lining is that Windows defender is not moaning if you do the download and install. Maybe they're saving that one for tomorrow ;)

I will put up yet another build - I'd really hoped to get to the end of this issue, but apparently not :(

It would be very helpful if those who see this message from smartscreen could go to the download lists in Microsoft Edge, right click on the failed download and choose 'Report that this download is safe'. Hopefully a few of those will help make this happen less and that would make writing SharpCap a whole lot easier!

cheers,

Robin
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