Dropped photos

A place to report problems and bugs in SharpCap
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If you have a problem or question, please check the FAQ to see if it already has an answer : https://www.sharpcap.co.uk/sharpcap-faqs

Please also read about Troubleshooting USB Issues before posting.

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Please include the following details in any bug report:

* Version of SharpCap
* Camera and other hardware being user
* Operating system version
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[If SharpCap crashes, please send the bug report when prompted instead of including the log]
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Menno555
Posts: 1053
Joined: Mon Apr 20, 2020 2:19 pm
Location: The Netherlands
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Re: Dropped photos

#11

Post by Menno555 »

The ASI294MC can have troubles with a USB hub, even when it's powered.
I had the same camera and it only worked well with a direct cable connection to my PC. As soon as I used the USB hub (in my case a powered StarTech USB3 hub), it was troubles.
This is one of the reasons Zwo is advising a direct cable. A long active USB3 cable is working in general. I have a 15 meter active USB3 cable and no problems.

Menno
John Hughes
Posts: 19
Joined: Sun Sep 01, 2019 3:02 pm

Re: Dropped photos

#12

Post by John Hughes »

Collected some darkS and flats today and captured all of them without an issue after installing the update. I have to wait for decent weather to try and image.
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