I recently sold my Altair Camera and as normal I uninstalled the driver using the Windows Programs & Features application in Control Panel.
On opening SharpCap there is now a blank selectable option in the Camera menu where my Altair camera used to be located.
When I click on this blank space obviously it throws an error because it is still looking for the Altair driver.
How do I remove this blank line from the Camera menu?
See attached images & log
Uninstalled Camera Driver Blank Menu Option Showing
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If you have a problem or question, please check the FAQ to see if it already has an answer : https://www.sharpcap.co.uk/sharpcap-faqs
Please also read about Troubleshooting USB Issues before posting.
*** Please do not post license keys - please report any problems with licensing to 'admin' by private message ***
Please include the following details in any bug report:
* Version of SharpCap
* Camera and other hardware being user
* Operating system version
* Contents of the SharpCap log after the problem has occurred.
[If SharpCap crashes, please send the bug report when prompted instead of including the log]
Uninstalled Camera Driver Blank Menu Option Showing
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Re: Uninstalled Camera Driver Blank Menu Option Showing
Hi,
I think there are some ASCOM keys left in the registry relating to this camera after the uninstall and that causes the blank entry. This can easily be fixed
* Follow the instructions below exactly as incorrect changes made to the Registry can cause your system to become unstable or unbootable.
* Start an administrative command prompt
* In the command prompt run
You should see a prompt asking for confirmation
As long as it all looks exacly as shown here, enter 'y' for yes, then restart SharpCap and hopefully the blank space will be gone.
cheers,
Robin
I think there are some ASCOM keys left in the registry relating to this camera after the uninstall and that causes the blank entry. This can easily be fixed
* Follow the instructions below exactly as incorrect changes made to the Registry can cause your system to become unstable or unbootable.
* Start an administrative command prompt
* In the command prompt run
Code: Select all
REG DELETE "HKEY_LOCAL_MACHINE\Software\ASCOM\Camera Drivers\ASCOM.Altair.Camera" /reg:32
Code: Select all
Permanently delete the registry key HKEY_LOCAL_MACHINE\Software\ASCOM\Camera Drivers\ASCOM.Altair.Camera (Yes/No)?
cheers,
Robin
Re: Uninstalled Camera Driver Blank Menu Option Showing
Perfect, thanks Robin