errore salvataggio file di cattura

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Arossi
Posts: 2
Joined: Thu Jul 22, 2021 9:05 am

errore salvataggio file di cattura

#1

Post by Arossi »

Buongiorno, sono titolare di licenza pro ed ho installato l' ultima versione a 64bit
problema: ad ogni cattura il file salvato mi riporta errore.. cosa posso fare?
Alberto
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admin
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Re: errore salvataggio file di cattura

#2

Post by admin »

Hi,

can you let us know some more information please...

What version of SharpCap have you installed (full version number)
What is the error that you see (please include a screenshot of the error).

thanks,

Robin
Arossi
Posts: 2
Joined: Thu Jul 22, 2021 9:05 am

Re: errore salvataggio file di cattura

#3

Post by Arossi »

la versione come detto è l ultima da 64 k
ver 4.0.7995.0
l' errore non me lo da sharpcap ma i files che salva risultano corrotti in cartella
camera asi 224 mc
win10 processore i3
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Re: errore salvataggio file di cattura

#4

Post by admin »

Hi,

OK, what file format are you saving to, and what program are you using to try to open the files? Could you share one of the problem saved files with me (perhaps put the file on dropbox or google drive and share a link to it here)

thanks,

Robin
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