https://live.staticflickr.com/65535/510 ... 25fa_z.jpg
The left image is a windows7 dekstop. The right image is a windows10 laptop.
This is on a brand new laptop:
https://www.samsung.com/us/computing/ga ... qcj-k02us/
Windows 10, Sharpcap 3.2.6480.
I tried changing resolution and text scaling to no avail.
Help.
And thanks.
Capture Dark Frame window doesn't show number input field.
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[If SharpCap crashes, please send the bug report when prompted instead of including the log]
If you have a problem or question, please check the FAQ to see if it already has an answer : https://www.sharpcap.co.uk/sharpcap-faqs
Please also read about Troubleshooting USB Issues before posting.
*** Please do not post license keys - please report any problems with licensing to 'admin' by private message ***
Please include the following details in any bug report:
* Version of SharpCap
* Camera and other hardware being user
* Operating system version
* Contents of the SharpCap log after the problem has occurred.
[If SharpCap crashes, please send the bug report when prompted instead of including the log]
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opestovsky
- Posts: 9
- Joined: Mon Mar 22, 2021 11:25 pm
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opestovsky
- Posts: 9
- Joined: Mon Mar 22, 2021 11:25 pm
Re: Capture Dark Frame window doesn't show number input field.
I was able to fix the issue.
These are the exact steps, from my memory, that fixed the issue.
1) I went to Sharpcap.exe properties, Compatability tab, and Custom DPI settings.
2) I changed the Windows DPI settings to a "custom" 100%, and it asked me to sign out. I did.
3) I signed back in and everything was bigger on the desktop now. The custom DPI in Display properties was now 175% for some reason.
4) I set it back to recommended 125%, and now Sharpcap was working properly.
My guess is that Samsung somehow set a weird DPI setting that couldn't be changed to the right setting until like what I did.
These are the exact steps, from my memory, that fixed the issue.
1) I went to Sharpcap.exe properties, Compatability tab, and Custom DPI settings.
2) I changed the Windows DPI settings to a "custom" 100%, and it asked me to sign out. I did.
3) I signed back in and everything was bigger on the desktop now. The custom DPI in Display properties was now 175% for some reason.
4) I set it back to recommended 125%, and now Sharpcap was working properly.
My guess is that Samsung somehow set a weird DPI setting that couldn't be changed to the right setting until like what I did.
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admin
- Site Admin
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- Location: Vale of the White Horse, UK
- Contact:
Re: Capture Dark Frame window doesn't show number input field.
Hi,
glad you found the fix. SharpCap does not handle high DPI perfectly yet (although I have fixed the particular problem you saw in SharpCap 4.0, which will be released in the next couple of months). I do hope to improve the high DPI support much more in the long term, but there is still a considerable amount of old parts of the code that need updating before I can tackle that problem.
cheers,
Robin
glad you found the fix. SharpCap does not handle high DPI perfectly yet (although I have fixed the particular problem you saw in SharpCap 4.0, which will be released in the next couple of months). I do hope to improve the high DPI support much more in the long term, but there is still a considerable amount of old parts of the code that need updating before I can tackle that problem.
cheers,
Robin