Hello I have installed SHARPCAP v3.2.6137 in my DELL laptop I7, when connecting a QHY5III224C I connect the camera with no problem adjust everything and around 3 to 5 minutes suddenly stops and then less than 1 minute later SharpCap closes, no error messages nothing.
Sometimes I am able to work for about 10minutes and then it happens, today I was having a live presentation of the sun and in the middle of it was crashing and crashing, I uninstalled SharCap installed again and is the same, please help
Crash or just shut down?
Forum rules
If you have a problem or question, please check the FAQ to see if it already has an answer : https://www.sharpcap.co.uk/sharpcap-faqs
Please also read about Troubleshooting USB Issues before posting.
*** Please do not post license keys - please report any problems with licensing to 'admin' by private message ***
Please include the following details in any bug report:
* Version of SharpCap
* Camera and other hardware being user
* Operating system version
* Contents of the SharpCap log after the problem has occurred.
[If SharpCap crashes, please send the bug report when prompted instead of including the log]
If you have a problem or question, please check the FAQ to see if it already has an answer : https://www.sharpcap.co.uk/sharpcap-faqs
Please also read about Troubleshooting USB Issues before posting.
*** Please do not post license keys - please report any problems with licensing to 'admin' by private message ***
Please include the following details in any bug report:
* Version of SharpCap
* Camera and other hardware being user
* Operating system version
* Contents of the SharpCap log after the problem has occurred.
[If SharpCap crashes, please send the bug report when prompted instead of including the log]
- admin
- Site Admin
- Posts: 13319
- Joined: Sat Feb 11, 2017 3:52 pm
- Location: Vale of the White Horse, UK
- Contact:
Re: Crash or just shut down?
Hi,
3.2.6137 is quite old now - I'd suggest downloading and installing the very latest version and seeing if there is any improvement :
http://www.sharpcap.co.uk/sharpcap/downloads
cheers,
Robin
3.2.6137 is quite old now - I'd suggest downloading and installing the very latest version and seeing if there is any improvement :
http://www.sharpcap.co.uk/sharpcap/downloads
cheers,
Robin