Does not detect Svbony SV305

[Arthuru]

Svbony SV305 will not detect camera on Laptop
SharpCap v3.2.64110.0 8/13/2020
Windows 10 Home v2004 build 19041.450
Asus GL703VD Laptop
Device Manager shows: Imaging devices - SVBONY USB Camera
CKCameraDevices 1/8/2019 V1.0.0.6

My new SVBony SV305 with SharpCap v3.2.64110.0 8/13/2020
will detect on my Desktop Computer Gigabyte GA-990FXA-UD5 FX8350 CPU
Windows 10 Pro v1909 Build 18363.1016 on
but not my laptop computer.

Info: 14:57:05.2964865 Thread:#1 SharpCap.Program.Main() :: Starting...
Info: 14:57:05.6716227 Thread:#1 SharpCap.Program.SetupNBUG() :: Setting up bug reporting.
Info: 14:57:06.1869561 Thread:#1 SharpCap.LogSystemInfo.Run() :: Starting thread to log system info
Info: 14:57:06.2338432 Thread:#1 SharpCap.Program.RunApp(Boolean showSplash) :: Setting up application
Info: 14:57:06.2650104 Thread:LogInfo Thread#9 SharpCap.LogSystemInfo.ThreadProc() :: SharpCap Version 3.2.6411.0
Info: 14:57:06.2650104 Thread:LogInfo Thread#9 SharpCap.LogSystemInfo.ThreadProc() :: GC Memory 117Mb
Info: 14:57:06.2962528 Thread:#1 SharpCap.Program.RunApp(Boolean showSplash) :: Initializing WPF
Info: 14:57:06.2962528 Thread:LogInfo Thread#9 SharpCap.LogSystemInfo.ThreadProc() :: Process Memory 168Mb
Info: 14:57:06.2962528 Thread:LogInfo Thread#9 SharpCap.LogSystemInfo.ThreadProc() :: Total Physical Memory 16267Mb
Info: 14:57:06.2962528 Thread:LogInfo Thread#9 SharpCap.LogSystemInfo.ThreadProc() :: Available Physical Memory 13392Mb
Info: 14:57:06.4212232 Thread:LogInfo Thread#9 SharpCap.LogSystemInfo.ThreadProc() :: Operating System : Microsoft Windows 10 Home
Info: 14:57:06.4212232 Thread:LogInfo Thread#9 SharpCap.LogSystemInfo.ThreadProc() :: Full OS Version 10.0.19041
Info: 14:57:06.4212232 Thread:LogInfo Thread#9 SharpCap.LogSystemInfo.ThreadProc() :: OS is 64 bit, SharpCap is 32 bit.
Debug: 14:57:06.4368455 Thread:#1 SharpCap.UI.SharpCapForm..ctor() :: Started
Info: 14:57:06.5305728 Thread:#1 SharpCap.MultiCaptureProvider.AddProvider() :: Added device enumerator of type BaslerDeviceEnumerator
Info: 14:57:06.5305728 Thread:#1 SharpCap.MultiCaptureProvider.AddProvider() :: Added device enumerator of type QHYDeviceEnumerator
Info: 14:57:06.5305728 Thread:#1 SharpCap.MultiCaptureProvider.AddProvider() :: Added device enumerator of type ASIDeviceEnumerator
Info: 14:57:06.5305728 Thread:#1 SharpCap.MultiCaptureProvider.AddProvider() :: Added device enumerator of type AltairDeviceEnumerator
Info: 14:57:06.5305728 Thread:#1 SharpCap.MultiCaptureProvider.AddProvider() :: Added device enumerator of type SVBonyDeviceEnumerator
Info: 14:57:06.6555679 Thread:#1 SharpCap.MultiCaptureProvider.AddProvider() :: Added device enumerator of type PointGreyDeviceEnumerator
Info: 14:57:06.6555679 Thread:#1 SharpCap.MultiCaptureProvider.AddProvider() :: Added device enumerator of type SxDeviceEnumerator
Info: 14:57:06.6868004 Thread:#1 SharpCap.Base.InterfaceFactory`2.ScanDll(String filename) :: Probing for camera providers : C:\Program Files (x86)\SharpCap 3.2\SharpCap.Cameras.Altair.dll
Info: 14:57:06.6868004 Thread:#1 SharpCap.Base.InterfaceFactory`2.ScanDll(String filename) :: Probing for camera providers : C:\Program Files (x86)\SharpCap 3.2\SharpCap.Cameras.ASCOMCamera.dll
Info: 14:57:06.6868004 Thread:#1 SharpCap.Base.InterfaceFactory`2.ScanDll(String filename) :: Probing for camera providers : C:\Program Files (x86)\SharpCap 3.2\SharpCap.Cameras.ASI.dll
Info: 14:57:06.6868004 Thread:#1 SharpCap.Base.InterfaceFactory`2.ScanDll(String filename) :: Probing for camera providers : C:\Program Files (x86)\SharpCap 3.2\SharpCap.Cameras.Atik.dll
Info: 14:57:06.6868004 Thread:#1 SharpCap.Base.InterfaceFactory`2.ScanDll(String filename) :: Probing for camera providers : C:\Program Files (x86)\SharpCap 3.2\SharpCap.Cameras.Basler.dll
Info: 14:57:06.6868004 Thread:#1 SharpCap.Base.InterfaceFactory`2.ScanDll(String filename) :: Probing for camera providers : C:\Program Files (x86)\SharpCap 3.2\SharpCap.Cameras.Celestron.dll
Info: 14:57:06.7026960 Thread:#1 SharpCap.Base.InterfaceFactory`2.ScanDll(String filename) :: Probing for camera providers : C:\Program Files (x86)\SharpCap 3.2\SharpCap.Cameras.DS3.dll
Info: 14:57:06.7026960 Thread:#1 SharpCap.Base.InterfaceFactory`2.ScanDll(String filename) :: Probing for camera providers : C:\Program Files (x86)\SharpCap 3.2\SharpCap.Cameras.Fake.dll
Info: 14:57:06.7026960 Thread:#1 SharpCap.Base.InterfaceFactory`2.ScanDll(String filename) :: Probing for camera providers : C:\Program Files (x86)\SharpCap 3.2\SharpCap.Cameras.INova.dll
Info: 14:57:06.7026960 Thread:#1 SharpCap.Base.InterfaceFactory`2.ScanDll(String filename) :: Probing for camera providers : C:\Program Files (x86)\SharpCap 3.2\SharpCap.Cameras.Moravian.dll
Info: 14:57:06.7026960 Thread:#1 SharpCap.Base.InterfaceFactory`2.ScanDll(String filename) :: Probing for camera providers : C:\Program Files (x86)\SharpCap 3.2\SharpCap.Cameras.NewDirectShow.dll
Info: 14:57:06.7026960 Thread:#1 SharpCap.Base.InterfaceFactory`2.ScanDll(String filename) :: Probing for camera providers : C:\Program Files (x86)\SharpCap 3.2\SharpCap.Cameras.PointGrey.dll
Info: 14:57:06.7026960 Thread:#1 SharpCap.Base.InterfaceFactory`2.ScanDll(String filename) :: Probing for camera providers : C:\Program Files (x86)\SharpCap 3.2\SharpCap.Cameras.QHY.dll
Info: 14:57:06.7180289 Thread:#1 SharpCap.Base.InterfaceFactory`2.ScanDll(String filename) :: Probing for camera providers : C:\Program Files (x86)\SharpCap 3.2\SharpCap.Cameras.SVBony.dll
Info: 14:57:06.7180289 Thread:#1 SharpCap.Base.InterfaceFactory`2.ScanDll(String filename) :: Probing for camera providers : C:\Program Files (x86)\SharpCap 3.2\SharpCap.Cameras.SX.dll
Info: 14:57:06.7180289 Thread:#1 SharpCap.MultiCaptureProvider.AddProvidersByReflection(String[] providerNames) :: Added device enumerator of type CelestronDeviceEnumerator
Info: 14:57:06.7180289 Thread:#1 SharpCap.MultiCaptureProvider.AddProvidersByReflection(String[] providerNames) :: Added device enumerator of type iNovaDeviceEnumerator
Info: 14:57:06.7180289 Thread:#1 SharpCap.MultiCaptureProvider.AddProvider() :: Added device enumerator of type MoravianDeviceEnumerator
Info: 14:57:06.7180289 Thread:#1 SharpCap.MultiCaptureProvider.AddProvider() :: Added device enumerator of type AtikDeviceEnumerator
Info: 14:57:06.7180289 Thread:#1 SharpCap.MultiCaptureProvider.AddProvider() :: Added device enumerator of type DS3DeviceEnumerator
Info: 14:57:06.7180289 Thread:#1 SharpCap.MultiCaptureProvider.AddProvider() :: Added device enumerator of type AscomDeviceEnumerator
Info: 14:57:06.7180289 Thread:#1 SharpCap.MultiCaptureProvider.AddProvider() :: Added device enumerator of type FolderMonitorDeviceEnumerator
Info: 14:57:06.7180289 Thread:#1 SharpCap.MultiCaptureProvider.AddProvider() :: Added device enumerator of type FakeDeviceEnumerator
Info: 14:57:06.7648931 Thread:#1 SharpCap.ProxyFinder`1.LoadProxiesForFactoryType(Type t) :: Loading Hardware Proxies from SharpCap.WheelProxy.ASCOM.WheelFactory
Info: 14:57:06.8117566 Thread:#1 SharpCap.ProxyFinder`1.LoadProxiesForFactoryType(Type t) :: Found device Filter Wheel Simulator [.Net]
Info: 14:57:06.8117566 Thread:#1 SharpCap.ProxyFinder`1.LoadProxiesForFactoryType(Type t) :: Found device Simulator
Info: 14:57:06.8273784 Thread:#1 SharpCap.ProxyFinder`1.LoadProxiesForFactoryType(Type t) :: Loading Hardware Proxies from SharpCap.WheelProxy.ZWO.WheelFactory
Info: 14:57:06.9241873 Thread:#1 SharpCap.ProxyFinder`1.LoadProxiesForFactoryType(Type t) :: Loading Hardware Proxies from SharpCap.WheelProxy.ZWO.ManualWheelFactory
Info: 14:57:06.9241873 Thread:#1 SharpCap.ProxyFinder`1.LoadProxiesForFactoryType(Type t) :: Found device Manual Filter Wheel
Info: 14:57:06.9554331 Thread:#1 SharpCap.ProxyFinder`1.LoadProxiesForFactoryType(Type t) :: Loading Hardware Proxies from SharpCap.MountProxy.ASCOM.MountFactory
Info: 14:57:06.9710544 Thread:#1 SharpCap.ProxyFinder`1.LoadProxiesForFactoryType(Type t) :: Found device Meade Generic
Info: 14:57:06.9710544 Thread:#1 SharpCap.ProxyFinder`1.LoadProxiesForFactoryType(Type t) :: Found device Telescope Simulator for .NET
Info: 14:57:06.9710544 Thread:#1 SharpCap.ProxyFinder`1.LoadProxiesForFactoryType(Type t) :: Found device ASCOM Dome Control
Info: 14:57:06.9710544 Thread:#1 SharpCap.ProxyFinder`1.LoadProxiesForFactoryType(Type t) :: Found device Generic Hub
Info: 14:57:06.9710544 Thread:#1 SharpCap.ProxyFinder`1.LoadProxiesForFactoryType(Type t) :: Found device Meade Classic and Autostar I
Info: 14:57:06.9710544 Thread:#1 SharpCap.ProxyFinder`1.LoadProxiesForFactoryType(Type t) :: Found device Pipe diagnostic tool
Info: 14:57:06.9710544 Thread:#1 SharpCap.ProxyFinder`1.LoadProxiesForFactoryType(Type t) :: Found device POTH Hub
Info: 14:57:06.9710544 Thread:#1 SharpCap.ProxyFinder`1.LoadProxiesForFactoryType(Type t) :: Found device Simulator
Info: 14:57:06.9867163 Thread:#1 SharpCap.UI.SharpCapForm..ctor() :: Application model created
Info: 14:57:07.4553199 Thread:LogInfo Thread#9 SharpCap.LogSystemInfo.ThreadProc() :: CPU : Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz with 8 cores.
Info: 14:57:07.4865584 Thread:LogInfo Thread#9 SharpCap.LogSystemInfo.ThreadProc() :: OS Full Name = Microsoft Windows 10 Home
Info: 14:57:07.4865584 Thread:LogInfo Thread#9 SharpCap.LogSystemInfo.ThreadProc() :: Windows Media Version : '12.0.19041.329'
Info: 14:57:07.5490443 Thread:#1 SharpCap.UI.SharpCapForm..ctor() :: Control Form created
Info: 14:57:07.5490443 Thread:#1 SharpCap.UI.SharpCapForm..ctor() :: View model initialized
Info: 14:57:07.5959087 Thread:#1 SharpCap.UI.SharpCapForm..ctor() :: Preview host created
Info: 14:57:07.6115300 Thread:#1 SharpCap.Base.Utilities.Logger.LogStackTrace(LogLevel level, String msg) :: Parent being changed on PreviewPanel
at SharpCap.UI.ScrollZoomForm.OnParentChanged(Object sender, EventArgs eventArgs)

Debug: 14:57:07.8770923 Thread:#1 SharpCap.UI.SharpCapForm..ctor() :: Ended
Debug: 14:57:08.2825857 Thread:#1 SharpCap.UI.SharpCapForm.SharpCapForm_Load(Object sender, EventArgs e) :: Started
Debug: 14:57:08.3327265 Thread:#1 SharpCap.UI.SharpCapForm.SharpCapForm_Load(Object sender, EventArgs e) :: Ended
Debug: 14:57:08.3723731 Thread:#1 SharpCap.UI.SharpCapForm.SharpCap_Shown(Object sender, EventArgs e) :: Started
Debug: 14:57:08.4190543 Thread:#1 SharpCap.UI.SharpCapForm.SharpCap_Shown(Object sender, EventArgs e) :: Timebomb checked
Info: 14:57:08.4230430 Thread:#1 SharpCap.Models.Application.get_Cameras() :: Starting scan for cameras
Debug: 14:57:08.4310230 Thread:#12 SharpCap.Cameras.Basler.BaslerDeviceEnumerator.GetDevices() :: Started
Info: 14:57:08.5421794 Thread:#14 SharpCap.Base.SimpleDeviceEnumerator.GetDevices(Func`1 deviceNameFinder, String infoText, Func`2 fullNameToDispayName, Func`3 tagCreatorFunc) :: FindCameras - found 0 cameras
Debug: 14:57:08.6314693 Thread:#12 SharpCap.Cameras.Basler.BaslerDeviceEnumerator.GetDevices() :: Ended
Warning: 14:57:08.7755157 Thread:#12 SharpCap.MultiCaptureProvider.DevicesFromEnumerator(IDeviceEnumerator deviceEnumerator) :: Exception from fetching cameras from provider : Atik Cameras (Experimental) : Unable to load DLL 'AtikCameras.dll': The specified module could not be found. (Exception from HRESULT: 0x8007007E)
Info: 14:57:08.8225890 Thread:#7 SharpCap.Base.SimpleDeviceEnumerator.GetDevices(Func`1 deviceNameFinder, String infoText, Func`2 fullNameToDispayName, Func`3 tagCreatorFunc) :: QHYCameraFinder - found 0 cameras
Debug: 14:57:08.8487581 Thread:#11 SharpCap.Cameras.Fake.FakeDeviceEnumerator.GetDevices() :: Started
Debug: 14:57:08.8487581 Thread:#11 SharpCap.Cameras.Fake.FakeDeviceEnumerator.GetDevices() :: Ended
Warning: 14:57:18.4279984 Thread:#1 SharpCap.MultiCaptureProvider+<GetDevices>d__20.MoveNext() :: Getting devices from SharpCap.Cameras.SVBony.SVBonyDeviceEnumerator timed out.
Info: 14:57:18.4286871 Thread:#1 SharpCap.MultiCaptureProvider.PostProcessDevicesList(List`1 items, BrandingInfo brandingInfo) :: Detected Camera: Camera V2 simulator (ASCOM Cameras)
Info: 14:57:18.4286871 Thread:#1 SharpCap.MultiCaptureProvider.PostProcessDevicesList(List`1 items, BrandingInfo brandingInfo) :: Detected Camera: Folder Monitor Camera (Virtual Cameras)
Info: 14:57:18.4286871 Thread:#1 SharpCap.MultiCaptureProvider.PostProcessDevicesList(List`1 items, BrandingInfo brandingInfo) :: Detected Camera: Test Camera 1 (Deep Sky) (Test Cameras)
Info: 14:57:18.4286871 Thread:#1 SharpCap.MultiCaptureProvider.PostProcessDevicesList(List`1 items, BrandingInfo brandingInfo) :: Detected Camera: Test Camera 2 (High Speed) (Test Cameras)
Info: 14:57:18.4866424 Thread:#1 SharpCap.ViewModels.SharpCapViewModel.appModel_OnCaptureEvent(Object sender, CaptureEventArgs e) :: CameraListUpdated event received in UI thread
Debug: 14:57:18.7700344 Thread:#1 SharpCap.UI.SharpCapForm.SharpCap_Shown(Object sender, EventArgs e) :: Docking setup
Debug: 14:57:18.7700344 Thread:#1 SharpCap.UI.SharpCapForm.SharpCap_Shown(Object sender, EventArgs e) :: Startup scripts (if any) run
Debug: 14:57:18.7700344 Thread:#1 SharpCap.UI.SharpCapForm.SharpCap_Shown(Object sender, EventArgs e) :: Menu updated
Debug: 14:57:18.8746687 Thread:#1 SharpCap.UI.SharpCapForm.SharpCap_Shown(Object sender, EventArgs e) :: Splash and tips done
Debug: 14:57:18.9683955 Thread:#1 SharpCap.UI.SharpCapForm.SharpCap_Shown(Object sender, EventArgs e) :: Ended
Info: 14:57:18.9840168 Thread:#1 SharpCap.SharpCapApp.get_ForceSoftwareRendering() :: WPF Rendering tier is 2
Info: 14:57:24.5941127 Thread:#1 SharpCap.UI.SharpCapForm.WndProc(Message& m) :: Received hardware change event for arrival of \\?\{5d624f94-8850-40c3-a3fa-a4fd2080baf3}#vwifimp_wfd#5&48d7285&0&12#{ad498944-762f-11d0-8dcb-00c04fc3358c}\{C3F58831-9E40-4797-9FA5-2D1EA3CDA461}
Info: 14:57:24.5941127 Thread:#1 SharpCap.UI.SharpCapForm.WndProc(Message& m) :: Flagging camera list as invalid
Info: 14:57:24.5941127 Thread:#1 SharpCap.UI.SharpCapForm.WndProc(Message& m) :: Received hardware change event for arrival of \\?\{5d624f94-8850-40c3-a3fa-a4fd2080baf3}#vwifimp_wfd#5&48d7285&0&12#{cac88484-7515-4c03-82e6-71a87abac361}
Info: 14:57:24.5941127 Thread:#1 SharpCap.UI.SharpCapForm.WndProc(Message& m) :: Flagging camera list as invalid
Info: 14:57:29.7347030 Thread:#1 SharpCap.UI.SharpCapForm+<>c__DisplayClass130_0.<UpdateDevicesMenu>b__0(Object sender, EventArgs args) :: Flagging camera list as invalid
Info: 14:57:33.6707617 Thread:#1 SharpCap.Models.Application.get_Cameras() :: Starting scan for cameras
Warning: 14:57:33.6707617 Thread:#1 SharpCap.MultiCaptureProvider+<GetDevices>d__20.MoveNext() :: Not trying to detect devices from SharpCap.Cameras.SVBony.SVBonyDeviceEnumerator because previous attempt did not complete
Debug: 14:57:33.6707617 Thread:#9 SharpCap.Cameras.Basler.BaslerDeviceEnumerator.GetDevices() :: Started
Debug: 14:57:33.6707617 Thread:#9 SharpCap.Cameras.Basler.BaslerDeviceEnumerator.GetDevices() :: Ended
Info: 14:57:33.6707617 Thread:#11 SharpCap.Base.SimpleDeviceEnumerator.GetDevices(Func`1 deviceNameFinder, String infoText, Func`2 fullNameToDispayName, Func`3 tagCreatorFunc) :: FindCameras - found 0 cameras
Warning: 14:57:33.6707617 Thread:#9 SharpCap.MultiCaptureProvider.DevicesFromEnumerator(IDeviceEnumerator deviceEnumerator) :: Exception from fetching cameras from provider : Atik Cameras (Experimental) : Unable to load DLL 'AtikCameras.dll': The specified module could not be found. (Exception from HRESULT: 0x8007007E)
Debug: 14:57:33.6707617 Thread:#12 SharpCap.Cameras.Fake.FakeDeviceEnumerator.GetDevices() :: Started
Debug: 14:57:33.6707617 Thread:#12 SharpCap.Cameras.Fake.FakeDeviceEnumerator.GetDevices() :: Ended
Info: 14:57:33.8112976 Thread:#14 SharpCap.Base.SimpleDeviceEnumerator.GetDevices(Func`1 deviceNameFinder, String infoText, Func`2 fullNameToDispayName, Func`3 tagCreatorFunc) :: QHYCameraFinder - found 0 cameras
Info: 14:57:33.9993213 Thread:#1 SharpCap.MultiCaptureProvider.PostProcessDevicesList(List`1 items, BrandingInfo brandingInfo) :: Detected Camera: Camera V2 simulator (ASCOM Cameras)
Info: 14:57:33.9993213 Thread:#1 SharpCap.MultiCaptureProvider.PostProcessDevicesList(List`1 items, BrandingInfo brandingInfo) :: Detected Camera: Folder Monitor Camera (Virtual Cameras)
Info: 14:57:33.9993213 Thread:#1 SharpCap.MultiCaptureProvider.PostProcessDevicesList(List`1 items, BrandingInfo brandingInfo) :: Detected Camera: Test Camera 1 (Deep Sky) (Test Cameras)
Info: 14:57:33.9993213 Thread:#1 SharpCap.MultiCaptureProvider.PostProcessDevicesList(List`1 items, BrandingInfo brandingInfo) :: Detected Camera: Test Camera 2 (High Speed) (Test Cameras)
Info: 14:57:33.9993213 Thread:#1 SharpCap.Models.Application.get_Cameras() :: Completed scan for cameras
Info: 14:57:33.9993213 Thread:#1 SharpCap.ViewModels.SharpCapViewModel.appModel_OnCaptureEvent(Object sender, CaptureEventArgs e) :: CameraListUpdated event received in UI thread
Debug: 14:57:41.6375910 Thread:#1 SharpCap.UI.SharpCapForm.CommandToolStripItem_Click(Object sender, EventArgs e) :: Button Pressed &Close Camera
Info: 15:16:23.7325741 Thread:#1 SharpCap.UI.SharpCapForm+<>c__DisplayClass130_0.<UpdateDevicesMenu>b__0(Object sender, EventArgs args) :: Flagging camera list as invalid

[admin]

Hi,

from what I can see from the log (thanks for posting it), SharpCap is asking the SVBony code for a list of cameras and it never gets an answer :

Code: Select all

Warning: 14:57:18.4279984 Thread:#1 SharpCap.MultiCaptureProvider+<GetDevices>d__20.MoveNext() :: Getting devices from SharpCap.Cameras.SVBony.SVBonyDeviceEnumerator timed out.
...
Warning: 14:57:33.6707617 Thread:#1 SharpCap.MultiCaptureProvider+<GetDevices>d__20.MoveNext() :: Not trying to detect devices from SharpCap.Cameras.SVBony.SVBonyDeviceEnumerator because previous attempt did not complete

I'd be tempted to try to see if this might be related to poor USB communication between the device and the laptop - try changing cables/ports or using shorter cables. Sometimes you can get situations where the USB works well enough for the device to show up in device manager (or even in SharpCap) but the heavier load of actually trying to use the device causes it to fall over. See the link to the post on troubleshooting USB issues at the top of the page.

If that doesn't help, please turn on additional logging (bottom of the first page of settings - https://docs.sharpcap.co.uk/3.2/#General%20Tab) and then try opening the camera - that should produce a more comprehensive log that would help me understand whether it is asking for the number of cameras that is freezing up or asking for the details about the camera - either way we would then need to see if SVBony can fix the issue.

Robin

[Arthuru]

Problem: sharpcap opening svbony sv305 camera will lock up my laptop computer

SharpCap v3.2.6411
SVBONY_Driver_DS_V1.3.2_2020-03-04 (Detects Camera with this New Driver) from https://www.svbony.com/blog/solutions
Windows 10 v2004 build 19041.450
Windows Device Manager:
Imaging Device: SVBONY USB Camera
(CKCameraDevice) v1.0.0.7 3/4/2020
Port_#0003.Hub_#0001

Laptop Asus GL703VD-WB71 with Intel 630 and Nvidia GTX1050 graphic chipset

Open SharpCap 3.2
When I Select and Open SVBONY SV305
Opening Camera - SVBONY SV305
Windows Error Box Displays:
SharpCap has stopped responding.
It looks like SharpCap has stopped responding to keyboard and mouse.
Wait
Close SharpCap
Report this problem

I select: (Report this problem) and that crashes too!
I have to Restart computer to get out of SharpCap. (Task Manager End Task does Not Work)

I also connected and tested this SVBONY SV305 camera on my Windows 10 Desktop computer.
Gigabyte GA-990FXA-UD5 motherboard with AMD FX-8350 CPU 8GB DDR3 memory.
SharpCap 3.2 and SVBONY SV305 camera is detected and opens properly on the desktop computer.
So camera is working but does Not Run on my Asus laptop computer.

Any help would be appreciated.
Thank You
Arthur
arthuru@hotmail.com

[Arthuru]

Okay, I had to manually generate a Bug report zip file to send to you.
SharpCap 3.2 will not send you the Bug report locked up.

[Arthuru]

Wrong File Sent.

TimeoutException at SharpCap.Program.RunWatchDog(System.Object)_line 331#33184.error.zip

SV305 Locks Up SharpCap 3.2

(11.53 KiB) Downloaded 112 times

[admin]

Hi,

thanks for the report – I actually have a new update from SVBony that came in a few days ago. It hasn't made it into a released version of SharpCap yet, but I'm hoping to get the new version with that update in available over the weekend. I think it would be worth trying that when it's available to see if it resolves the issue.

Cheers, Robin

[Arthuru]

Good News, I will be looking forward to the new update.
Thanks
Art

[Arthuru]

I did download SharpCapInstall-3.2.6421.0.exe yesterday but my Asus laptop still locks opening SV305 camera.

Sybony Directshow Driver (SVBONY_Driver_DS_V1.3.2_2020-03-04.exe) did let SharpCap 3.2 display my Svbony SV305 camera.

I am going to install a fresh copy of Windows 10 Home v2004 (latest release) on another new Samsung EVO Plus SSD 500GB M.2 NVMe
without any extras other than drivers and programs needed to run SharpCap 3.2 (32bit version).
Hopefully this will run without Locking-Up.

[Arthuru]

SharpCap NOW Works with a clean copy of Windows 10 installed !!!

I just installed a clean copy of Windows 10 v1909 build 18363.418 to my formatted
SSD on my ASUS GL703 laptop computer.
Other than New Microsoft Edge and ABP (Adblocker Plus App to The Edge)
SVBONY_Driver_DS_V1.3.2_2020-03-04.exe (for the SYBONY SV305 camera)
SharpCapInstall-3.2.6411.0(32bit).exe (Camera Software)

I haven't installed AVG or any other programs so it's one step at a time reinstalling all my programs
until something Locks this Program Up.
Now to let Windows update all it's patches.

Thanks for trying to figure what was causing my problem.

Arthur

[admin]

Hi,

good to hear that you are making progress and have the camera working. If something does cause problems as you reinstall your software then please post back here so that we can investigate further and that other users can be aware of that information.

Cheers, Robin