smart histogram problem with zwo 294 pro

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francotognarini
Posts: 4
Joined: Mon Jun 15, 2020 12:48 am

smart histogram problem with zwo 294 pro

#1

Post by francotognarini »

Hello
it's the first time i have a serious problem with sharpcap. During a live stacking session I started having a problem with the Histogram, the small one on the right. It appears to be stuck and the bars used to adjust it do not respond to my commands.
Any attempt to solve the problem has proved futile.
Even during normal shooting (not live stacking) the image remains dark and I cannot lighten it even by increasing the exposure
or by clicking on the lightning bolt symbol in the histogram
The shooting data that I use seemed to work without any problems up to two days ago.
I exposed for 20 seconds with gain 300.
I'm sure it's not a refresh problem, it seems that the values ​​of the smart histogram are wrong
I have tried the zwo 294 pro with native capture software and it works regularly.
I also tried with the zwo 120 mm and the problem still arises.

SharpCap log
Info: 03:21:06.1400832 Thread:#1 SharpCap.Program.Main() :: Starting...
Info: 03:21:06.4160675 Thread:#1 SharpCap.Program.SetupNBUG() :: Setting up bug reporting.
Info: 03:21:06.5060689 Thread:#1 SharpCap.LogSystemInfo.Run() :: Starting thread to log system info
Info: 03:21:06.5181009 Thread:LogInfo Thread#9 SharpCap.LogSystemInfo.ThreadProc() :: SharpCap Version 3.2.6137.0
Info: 03:21:06.5191005 Thread:LogInfo Thread#9 SharpCap.LogSystemInfo.ThreadProc() :: GC Memory 117Mb
Info: 03:21:06.5261116 Thread:LogInfo Thread#9 SharpCap.LogSystemInfo.ThreadProc() :: Process Memory 150Mb
Info: 03:21:06.5271120 Thread:LogInfo Thread#9 SharpCap.LogSystemInfo.ThreadProc() :: Total Physical Memory 7135Mb
Info: 03:21:06.5271120 Thread:LogInfo Thread#9 SharpCap.LogSystemInfo.ThreadProc() :: Available Physical Memory 4600Mb
Info: 03:21:06.5271120 Thread:LogInfo Thread#9 SharpCap.LogSystemInfo.ThreadProc() :: Operating System : Microsoft Windows NT 6.2.9200.0
Info: 03:21:06.7620890 Thread:#1 SharpCap.Program.RunApp(Boolean showSplash) :: Setting up application
Info: 03:21:06.7640720 Thread:#1 SharpCap.Program.RunApp(Boolean showSplash) :: Initializing WPF
Debug: 03:21:06.8330875 Thread:#1 SharpCap.UI.SharpCapForm..ctor() :: Started
Info: 03:21:07.1060764 Thread:#1 SharpCap.MultiCaptureProvider.AddProvider() :: Added device enumerator of type BaslerDeviceEnumerator
Info: 03:21:07.1071053 Thread:#1 SharpCap.MultiCaptureProvider.AddProvider() :: Added device enumerator of type QHYDeviceEnumerator
Info: 03:21:07.1071053 Thread:#1 SharpCap.MultiCaptureProvider.AddProvider() :: Added device enumerator of type ASIDeviceEnumerator
Info: 03:21:07.1071053 Thread:#1 SharpCap.MultiCaptureProvider.AddProvider() :: Added device enumerator of type AltairDeviceEnumerator
Info: 03:21:07.1460685 Thread:#1 SharpCap.MultiCaptureProvider.AddProvider() :: Added device enumerator of type PointGreyDeviceEnumerator
Info: 03:21:07.1460685 Thread:#1 SharpCap.MultiCaptureProvider.AddProvider() :: Added device enumerator of type SxDeviceEnumerator
Info: 03:21:07.1540719 Thread:#1 SharpCap.Base.InterfaceFactory`2.ScanDll(String filename) :: Probing for camera providers : C:\Program Files (x86)\SharpCap 3.2\SharpCap.Cameras.Altair.dll
Info: 03:21:07.1560684 Thread:#1 SharpCap.Base.InterfaceFactory`2.ScanDll(String filename) :: Probing for camera providers : C:\Program Files (x86)\SharpCap 3.2\SharpCap.Cameras.ASCOMCamera.dll
Info: 03:21:07.1580678 Thread:#1 SharpCap.Base.InterfaceFactory`2.ScanDll(String filename) :: Probing for camera providers : C:\Program Files (x86)\SharpCap 3.2\SharpCap.Cameras.ASI.dll
Info: 03:21:07.1580678 Thread:#1 SharpCap.Base.InterfaceFactory`2.ScanDll(String filename) :: Probing for camera providers : C:\Program Files (x86)\SharpCap 3.2\SharpCap.Cameras.Basler.dll
Info: 03:21:07.1590708 Thread:#1 SharpCap.Base.InterfaceFactory`2.ScanDll(String filename) :: Probing for camera providers : C:\Program Files (x86)\SharpCap 3.2\SharpCap.Cameras.Celestron.dll
Info: 03:21:07.1650848 Thread:#1 SharpCap.Base.InterfaceFactory`2.ScanDll(String filename) :: Probing for camera providers : C:\Program Files (x86)\SharpCap 3.2\SharpCap.Cameras.DS3.dll
Info: 03:21:07.1661032 Thread:#1 SharpCap.Base.InterfaceFactory`2.ScanDll(String filename) :: Probing for camera providers : C:\Program Files (x86)\SharpCap 3.2\SharpCap.Cameras.Fake.dll
Info: 03:21:07.1661032 Thread:#1 SharpCap.Base.InterfaceFactory`2.ScanDll(String filename) :: Probing for camera providers : C:\Program Files (x86)\SharpCap 3.2\SharpCap.Cameras.INova.dll
Info: 03:21:07.1720750 Thread:#1 SharpCap.Base.InterfaceFactory`2.ScanDll(String filename) :: Probing for camera providers : C:\Program Files (x86)\SharpCap 3.2\SharpCap.Cameras.Moravian.dll
Info: 03:21:07.1730746 Thread:#1 SharpCap.Base.InterfaceFactory`2.ScanDll(String filename) :: Probing for camera providers : C:\Program Files (x86)\SharpCap 3.2\SharpCap.Cameras.NewDirectShow.dll
Info: 03:21:07.1740748 Thread:#1 SharpCap.Base.InterfaceFactory`2.ScanDll(String filename) :: Probing for camera providers : C:\Program Files (x86)\SharpCap 3.2\SharpCap.Cameras.PointGrey.dll
Info: 03:21:07.1750764 Thread:#1 SharpCap.Base.InterfaceFactory`2.ScanDll(String filename) :: Probing for camera providers : C:\Program Files (x86)\SharpCap 3.2\SharpCap.Cameras.QHY.dll
Info: 03:21:07.1760741 Thread:#1 SharpCap.Base.InterfaceFactory`2.ScanDll(String filename) :: Probing for camera providers : C:\Program Files (x86)\SharpCap 3.2\SharpCap.Cameras.SVBony.dll
Info: 03:21:07.1770720 Thread:#1 SharpCap.Base.InterfaceFactory`2.ScanDll(String filename) :: Probing for camera providers : C:\Program Files (x86)\SharpCap 3.2\SharpCap.Cameras.SX.dll
Info: 03:21:07.1780712 Thread:#1 SharpCap.MultiCaptureProvider.AddProvidersByReflection(String[] providerNames) :: Added device enumerator of type CelestronDeviceEnumerator
Info: 03:21:07.1780712 Thread:#1 SharpCap.MultiCaptureProvider.AddProvidersByReflection(String[] providerNames) :: Added device enumerator of type iNovaDeviceEnumerator
Info: 03:21:07.1780712 Thread:#1 SharpCap.MultiCaptureProvider.AddProvider() :: Added device enumerator of type MoravianDeviceEnumerator
Info: 03:21:07.1790737 Thread:#1 SharpCap.MultiCaptureProvider.AddProvider() :: Added device enumerator of type SVBonyDeviceEnumerator
Info: 03:21:07.1800740 Thread:#1 SharpCap.MultiCaptureProvider.AddProvider() :: Added device enumerator of type DS3DeviceEnumerator
Info: 03:21:07.1800740 Thread:#1 SharpCap.MultiCaptureProvider.AddProvider() :: Added device enumerator of type AscomDeviceEnumerator
Info: 03:21:07.1800740 Thread:#1 SharpCap.MultiCaptureProvider.AddProvider() :: Added device enumerator of type FolderMonitorDeviceEnumerator
Info: 03:21:07.1810742 Thread:#1 SharpCap.MultiCaptureProvider.AddProvider() :: Added device enumerator of type FakeDeviceEnumerator
Info: 03:21:07.3540706 Thread:#1 SharpCap.ProxyFinder`1.LoadProxiesForFactoryType(Type t) :: Loading Hardware Proxies from SharpCap.WheelProxy.ASCOM.WheelFactory
Info: 03:21:07.3730783 Thread:#1 SharpCap.ProxyFinder`1.LoadProxiesForFactoryType(Type t) :: Found device ASCOM FilterWheel Driver for Nebulosity.
Info: 03:21:07.3730783 Thread:#1 SharpCap.ProxyFinder`1.LoadProxiesForFactoryType(Type t) :: Found device Filter Wheel Simulator [.Net]
Info: 03:21:07.3730783 Thread:#1 SharpCap.ProxyFinder`1.LoadProxiesForFactoryType(Type t) :: Found device Simulator
Info: 03:21:07.3840820 Thread:#1 SharpCap.ProxyFinder`1.LoadProxiesForFactoryType(Type t) :: Loading Hardware Proxies from SharpCap.WheelProxy.ZWO.WheelFactory
Info: 03:21:07.4360819 Thread:#1 SharpCap.ProxyFinder`1.LoadProxiesForFactoryType(Type t) :: Loading Hardware Proxies from SharpCap.WheelProxy.ZWO.ManualWheelFactory
Info: 03:21:07.4360819 Thread:#1 SharpCap.ProxyFinder`1.LoadProxiesForFactoryType(Type t) :: Found device Manual Filter Wheel
Info: 03:21:07.4800808 Thread:#1 SharpCap.ProxyFinder`1.LoadProxiesForFactoryType(Type t) :: Loading Hardware Proxies from SharpCap.MountProxy.ASCOM.MountFactory
Info: 03:21:07.4880826 Thread:#1 SharpCap.ProxyFinder`1.LoadProxiesForFactoryType(Type t) :: Found device Celestron Telescope Driver
Info: 03:21:07.4880826 Thread:#1 SharpCap.ProxyFinder`1.LoadProxiesForFactoryType(Type t) :: Found device CPWI
Info: 03:21:07.4880826 Thread:#1 SharpCap.ProxyFinder`1.LoadProxiesForFactoryType(Type t) :: Found device Telescope Simulator for .NET
Info: 03:21:07.4880826 Thread:#1 SharpCap.ProxyFinder`1.LoadProxiesForFactoryType(Type t) :: Found device ZWO USBST4
Info: 03:21:07.4880826 Thread:#1 SharpCap.ProxyFinder`1.LoadProxiesForFactoryType(Type t) :: Found device ASCOM Dome Control
Info: 03:21:07.4880826 Thread:#1 SharpCap.ProxyFinder`1.LoadProxiesForFactoryType(Type t) :: Found device EQMOD ASCOM HEQ5/6
Info: 03:21:07.4880826 Thread:#1 SharpCap.ProxyFinder`1.LoadProxiesForFactoryType(Type t) :: Found device EQMOD ASCOM Simulator
Info: 03:21:07.4890827 Thread:#1 SharpCap.ProxyFinder`1.LoadProxiesForFactoryType(Type t) :: Found device Generic Hub
Info: 03:21:07.4890827 Thread:#1 SharpCap.ProxyFinder`1.LoadProxiesForFactoryType(Type t) :: Found device Pipe diagnostic tool
Info: 03:21:07.4890827 Thread:#1 SharpCap.ProxyFinder`1.LoadProxiesForFactoryType(Type t) :: Found device POTH Hub
Info: 03:21:07.4890827 Thread:#1 SharpCap.ProxyFinder`1.LoadProxiesForFactoryType(Type t) :: Found device Simulator
Info: 03:21:08.0180758 Thread:LogInfo Thread#9 SharpCap.LogSystemInfo.ThreadProc() :: CPU : AMD A8-7410 APU with AMD Radeon R5 Graphics with 4 cores.
Info: 03:21:08.6289356 Thread:#1 SharpCap.Base.Utilities.Logger.LogStackTrace(LogLevel level, String msg) :: Parent being changed on PreviewPanel
at SharpCap.UI.ScrollZoomForm.OnParentChanged(Object sender, EventArgs eventArgs)

Debug: 03:21:09.1429094 Thread:#1 SharpCap.UI.SharpCapForm..ctor() :: Ended
Debug: 03:21:09.4289350 Thread:#1 SharpCap.UI.SharpCapForm.SharpCapForm_Load(Object sender, EventArgs e) :: Started
Debug: 03:21:09.4309044 Thread:#1 SharpCap.UI.SharpCapForm.SharpCapForm_Load(Object sender, EventArgs e) :: Ended
Debug: 03:21:09.6459356 Thread:#1 SharpCap.UI.SharpCapForm.SharpCap_Shown(Object sender, EventArgs e) :: Started
Debug: 03:21:09.7379047 Thread:#1 SharpCap.UI.SharpCapForm.SharpCap_Shown(Object sender, EventArgs e) :: Timebomb checked
Info: 03:21:09.7469043 Thread:#1 SharpCap.Models.Application.get_Cameras() :: Starting scan for cameras
Debug: 03:21:09.7559042 Thread:#1 SharpCap.Cameras.Basler.BaslerDeviceEnumerator.GetDevices() :: Started
Info: 03:21:09.7639097 Thread:#1 SharpCap.SharpCapApp.get_ForceSoftwareRendering() :: WPF Rendering tier is 2
Debug: 03:21:09.9139179 Thread:#1 SharpCap.Cameras.Basler.BaslerDeviceEnumerator.GetDevices() :: Ended
Info: 03:21:10.2629173 Thread:#1 SharpCap.Base.SimpleDeviceEnumerator.GetDevices(Func`1 deviceNameFinder, String infoText, Func`2 fullNameToDispayName, Func`3 tagCreatorFunc) :: QHYCameraFinder - found 0 cameras
Info: 03:21:10.3329042 Thread:#1 SharpCap.Base.SimpleDeviceEnumerator.GetDevices(Func`1 deviceNameFinder, String infoText, Func`2 fullNameToDispayName, Func`3 tagCreatorFunc) :: FindCameras - found 0 cameras
Info: 03:21:10.9812733 Thread:#1 SharpCap.MultiCaptureProvider+<GetDevicesFromEnumerator>d__20.MoveNext() :: Detected Camera: HP TrueVision HD (DirectShow Cameras)
Info: 03:21:10.9902771 Thread:#1 SharpCap.MultiCaptureProvider+<GetDevicesFromEnumerator>d__20.MoveNext() :: Detected Camera: ASI Camera (1) (ASCOM Cameras)
Info: 03:21:10.9902771 Thread:#1 SharpCap.MultiCaptureProvider+<GetDevicesFromEnumerator>d__20.MoveNext() :: Detected Camera: ASI Camera (2) (ASCOM Cameras)
Info: 03:21:10.9902771 Thread:#1 SharpCap.MultiCaptureProvider+<GetDevicesFromEnumerator>d__20.MoveNext() :: Detected Camera: ASCOM Camera Driver for Nebulosity (3/17/2015) (ASCOM Cameras)
Info: 03:21:10.9902771 Thread:#1 SharpCap.MultiCaptureProvider+<GetDevicesFromEnumerator>d__20.MoveNext() :: Detected Camera: Camera V2 simulator (ASCOM Cameras)
Info: 03:21:10.9912768 Thread:#1 SharpCap.MultiCaptureProvider+<GetDevicesFromEnumerator>d__20.MoveNext() :: Detected Camera: Folder Monitor Camera (Virtual Cameras)
Debug: 03:21:10.9922766 Thread:#1 SharpCap.Cameras.Fake.FakeDeviceEnumerator.GetDevices() :: Started
Debug: 03:21:10.9922766 Thread:#1 SharpCap.Cameras.Fake.FakeDeviceEnumerator.GetDevices() :: Ended
Info: 03:21:10.9922766 Thread:#1 SharpCap.MultiCaptureProvider+<GetDevicesFromEnumerator>d__20.MoveNext() :: Detected Camera: Test Camera 1 (Deep Sky) (Test Cameras)
Info: 03:21:10.9922766 Thread:#1 SharpCap.MultiCaptureProvider+<GetDevicesFromEnumerator>d__20.MoveNext() :: Detected Camera: Test Camera 2 (High Speed) (Test Cameras)
Info: 03:21:11.0272760 Thread:#1 SharpCap.ViewModels.SharpCapViewModel.appModel_OnCaptureEvent(Object sender, CaptureEventArgs e) :: CameraListUpdated event received in UI thread
Debug: 03:21:11.2092794 Thread:#1 SharpCap.UI.SharpCapForm.SharpCap_Shown(Object sender, EventArgs e) :: Docking setup
Debug: 03:21:11.2112854 Thread:#1 SharpCap.UI.SharpCapForm.SharpCap_Shown(Object sender, EventArgs e) :: Startup scripts (if any) run
Debug: 03:21:11.2122787 Thread:#1 SharpCap.UI.SharpCapForm.SharpCap_Shown(Object sender, EventArgs e) :: Menu updated
Debug: 03:21:11.3222819 Thread:#1 SharpCap.UI.SharpCapForm.SharpCap_Shown(Object sender, EventArgs e) :: Splash and tips done
Debug: 03:21:11.8382749 Thread:#1 SharpCap.UI.SharpCapForm.SharpCap_Shown(Object sender, EventArgs e) :: Ended

thank you for any suggestions :shock:
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admin
Site Admin
Posts: 13177
Joined: Sat Feb 11, 2017 3:52 pm
Location: Vale of the White Horse, UK
Contact:

Re: smart histogram problem with zwo 294 pro

#2

Post by admin »

Hi,

unfortunately the log that you have posted only really covers SharpCap starting up, so there is nothing there that tells me anything about the problem that you are experiencing. However I can see that you are using a very old version of SharpCap 3.2 – there are much newer versions available on the download page that have many many bugs fixed in them, so I think the first thing to do is to update to the very latest version on the download page and see if your problem is already resolved.

Cheers, Robin
francotognarini
Posts: 4
Joined: Mon Jun 15, 2020 12:48 am

Re: smart histogram problem with zwo 294 pro

#3

Post by francotognarini »

I verified that I was actually using an outdated version of sharpcap, I updated and the problem no longer occurred. Thanks so much for the tip and the speed in responding!
User avatar
admin
Site Admin
Posts: 13177
Joined: Sat Feb 11, 2017 3:52 pm
Location: Vale of the White Horse, UK
Contact:

Re: smart histogram problem with zwo 294 pro

#4

Post by admin »

Hi,

Glad to hear that everything is sorted now :-)

Cheers, Robin
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