SC pro 3 crashes w QHY247C

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stbkaiser
Posts: 153
Joined: Wed Aug 15, 2018 2:57 pm

SC pro 3 crashes w QHY247C

#1

Post by stbkaiser »

Sharpcap crashed 3 times 10-23-19
9:02, 9:03 , 9:05 pm Central time zone in USA (-6)
I believe each time it was reporting a problem with trying to control the cooler on my QHY247c camera.
For Two Of the crashes I believe I told it to "SEND AND QUIT"
running Sharpcap Pro V 3.2.6117 , 64bit
On Windows 10 pro , HP Omen laptop.
32 gig ram, dedicated video card, 256 SS drive, !TB secondary drive.
QHY247C camera
Color space RAW16
Capture area 3012 x 2012
Binning 1x1
Output Format FITS Files
Debayer Preview ON


9:02 pm
CameraException at SharpCap.Cameras.QHY.QHYSDK.CheckResult(ErrorCodes, System.Reflection.MethodBase, System.Object[])_line 1306#98236.error
9:03 pm
CameraException at SharpCap.Cameras.QHY.QHYSDK.CheckResult(ErrorCodes, System.Reflection.MethodBase, System.Object[])_line 1306#49686.error
9:05pm
CameraException at SharpCap.Cameras.QHY.QHYSDK.CheckResult(ErrorCodes, System.Reflection.MethodBase, System.Object[])_line 1306#60211.error

I can send files if you did not receive them
Thanks for any help on this
Steve
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admin
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Location: Vale of the White Horse, UK
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Re: SC pro 3 crashes w QHY247C

#2

Post by admin »

Hi,

Please can you send the crash dump files as I don't see them in my uploaded crash dumps store. Unfortunately I need more than the first line of information to work out what's gone wrong.

Thanks, Robin
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