SharpCap Crashes with Latest iOptron Commander
Forum rules
If you have a problem or question, please check the FAQ to see if it already has an answer : https://www.sharpcap.co.uk/sharpcap-faqs
Please also read about Troubleshooting USB Issues before posting.
*** Please do not post license keys - please report any problems with licensing to 'admin' by private message ***
Please include the following details in any bug report:
* Version of SharpCap
* Camera and other hardware being user
* Operating system version
* Contents of the SharpCap log after the problem has occurred.
[If SharpCap crashes, please send the bug report when prompted instead of including the log]
If you have a problem or question, please check the FAQ to see if it already has an answer : https://www.sharpcap.co.uk/sharpcap-faqs
Please also read about Troubleshooting USB Issues before posting.
*** Please do not post license keys - please report any problems with licensing to 'admin' by private message ***
Please include the following details in any bug report:
* Version of SharpCap
* Camera and other hardware being user
* Operating system version
* Contents of the SharpCap log after the problem has occurred.
[If SharpCap crashes, please send the bug report when prompted instead of including the log]
-
- Posts: 1
- Joined: Wed Sep 25, 2019 1:21 pm
Re: SharpCap Crashes with Latest iOptron Commander
I have a CEM120-EC2. Since upgrading my mount firmware and the ASCOM driver to the newest version (6.24), SharpCap crashes immediately when connecting to the mount. It seems I cant back rev my ASCOM driver as IOptron Commander complains that it is out of date and then reports that no IOptron devices are available. Version 6.24 works flawlessly with every other software products I use, except SharpCap.
- admin
- Site Admin
- Posts: 13306
- Joined: Sat Feb 11, 2017 3:52 pm
- Location: Vale of the White Horse, UK
- Contact:
Re: SharpCap Crashes with Latest iOptron Commander
Hi,
please try this experimental version to see if it helps with the problem
https://d.sharpcap.co.uk/download.html? ... 3.2.6128.0
If it still crashes then please re-run, turn on the additional logging at the bottom of the first page of the settings and then select the camera, connect the mount and submit the crash report (the extra logging will help me track down exactly where it is going wrong).
thanks, Robin
please try this experimental version to see if it helps with the problem
https://d.sharpcap.co.uk/download.html? ... 3.2.6128.0
If it still crashes then please re-run, turn on the additional logging at the bottom of the first page of the settings and then select the camera, connect the mount and submit the crash report (the extra logging will help me track down exactly where it is going wrong).
thanks, Robin
Re: SharpCap Crashes with Latest iOptron Commander
Robin,
The 3.2.6128 code fixed the issue for me.
Thanks,
Guillermo
The 3.2.6128 code fixed the issue for me.
Thanks,
Guillermo
- admin
- Site Admin
- Posts: 13306
- Joined: Sat Feb 11, 2017 3:52 pm
- Location: Vale of the White Horse, UK
- Contact:
Re: SharpCap Crashes with Latest iOptron Commander
Hi,
Thanks for the feedback – I have now made this updated version generally available on the downloads page. Let's hope it fixes the problem for everybody.
Cheers, Robin
Thanks for the feedback – I have now made this updated version generally available on the downloads page. Let's hope it fixes the problem for everybody.
Cheers, Robin