Hi there,
I've been happily using SharpCap for a while with my Altair Hypercam 183M and a QHY5L-iic (and the program is superb, especially the Polar Alignment process, which has revolutionised my imaging!). I've now sold the QHY camera and upgraded to a newer camera for planetary -- an Altair GPCam2 290C. The camera shows up fine in Windows device manager:
and works fine using AltairCapture:
However SharpCap can't seem to find it at all -- it still finds my Hypercam 183M no problem, but there is no sign of the GPCam2:
Any thoughts on how I can debug this?
Many thanks,
-simon
Can't find second Altair camera
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[If SharpCap crashes, please send the bug report when prompted instead of including the log]
If you have a problem or question, please check the FAQ to see if it already has an answer : https://www.sharpcap.co.uk/sharpcap-faqs
Please also read about Troubleshooting USB Issues before posting.
*** Please do not post license keys - please report any problems with licensing to 'admin' by private message ***
Please include the following details in any bug report:
* Version of SharpCap
* Camera and other hardware being user
* Operating system version
* Contents of the SharpCap log after the problem has occurred.
[If SharpCap crashes, please send the bug report when prompted instead of including the log]
Re: Can't find second Altair camera
Simon
Upgrade to version 6097. The updated Altair SDK in this version fixes the problem you are seeing.
Dave
Upgrade to version 6097. The updated Altair SDK in this version fixes the problem you are seeing.
Dave
Re: Can't find second Altair camera
Thanks Dave, just found that information here too -- viewtopic.php?f=21&t=1848
Appreciate the quick fix and fast response!
-simon
Appreciate the quick fix and fast response!
-simon
Re: Can't find second Altair camera
Good. I didn't fix it Robin did, I am just the messenger. Good detail with the problem report - thanks for that.
Dave
Dave