Settings not retained

A place to report problems and bugs in SharpCap
Forum rules


If you have a problem or question, please check the FAQ to see if it already has an answer : https://www.sharpcap.co.uk/sharpcap-faqs

Please also read about Troubleshooting USB Issues before posting.

*** Please do not post license keys - please report any problems with licensing to 'admin' by private message ***

Please include the following details in any bug report:

* Version of SharpCap
* Camera and other hardware being user
* Operating system version
* Contents of the SharpCap log after the problem has occurred.
[If SharpCap crashes, please send the bug report when prompted instead of including the log]
Post Reply
ZepHead
Posts: 7
Joined: Thu Feb 25, 2021 2:30 am

Settings not retained

#1

Post by ZepHead »

I've noticed that my colour space settings revert to RAW8 and exposure time reverts to 50 ms with the most recent 4.0 builds.

Thanks,

Frank
User avatar
admin
Site Admin
Posts: 13173
Joined: Sat Feb 11, 2017 3:52 pm
Location: Vale of the White Horse, UK
Contact:

Re: Settings not retained

#2

Post by admin »

Hi,

SharpCap will remember your last used settings based on turning on the option - https://docs.sharpcap.co.uk/4.0/#Automa ... 20settings

If that option is turned off then the camera will start in default settings (often RAW8, 50-100ms exposure, depending on make of camera).

There is also the option to set a default capture profile for the camera, which will override the restore of last used settings.

Anyway, I've just tested (ZWO 174MC) and the restore option is working for me in the latest version. If you can check that the settings are correct and let me know if you are still having problems with this (please include a log file captured after camera opening if you are).

thanks,

Robin
ZepHead
Posts: 7
Joined: Thu Feb 25, 2021 2:30 am

Re: Settings not retained

#3

Post by ZepHead »

Thanks for the quick response Robin.

That setting was unchecked, and I can't imagine that it was something I did. Is it possible that the setting became unchecked as a result of an update from a previous 4.0 beta version?

In any event, it is fixed, and I thank you again.

Frank
User avatar
admin
Site Admin
Posts: 13173
Joined: Sat Feb 11, 2017 3:52 pm
Location: Vale of the White Horse, UK
Contact:

Re: Settings not retained

#4

Post by admin »

Hi,

actually this setting can get automatically turned off in one case...

If the camera fails for some reason during the load of the previously saved settings (which happens just after you open the camera). The reason for this is that suppose you have somehow saved a setting that causes the camera not to work properly. Without some sort of safety cut-out you would then be stuck unable to make the camera work at all, since every time you opened it, the bad setting would get reloaded.

I suppose a better solution might be to delete the autosave settings for that camera, rather than to turn off the setting - in that way the auto-restore would only fail once, rather than every time. I will put that on the to-do list.

cheers,

Roibn
Post Reply