Hi all
Here's my first post and its a crash thing.
Cant seem to start polar align tool. I have the paid version and it crashes while trying to plate solve. I've even tried the V2 simulator and that crashes too.
Ill attach a log file etc.
Hope I can work this out, looks like a good program.
Version 3.2.6117.0
Camera = ASI 120MC-S
Win 10
Cheers
Andy
Polar align crash
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[If SharpCap crashes, please send the bug report when prompted instead of including the log]
If you have a problem or question, please check the FAQ to see if it already has an answer : https://www.sharpcap.co.uk/sharpcap-faqs
Please also read about Troubleshooting USB Issues before posting.
*** Please do not post license keys - please report any problems with licensing to 'admin' by private message ***
Please include the following details in any bug report:
* Version of SharpCap
* Camera and other hardware being user
* Operating system version
* Contents of the SharpCap log after the problem has occurred.
[If SharpCap crashes, please send the bug report when prompted instead of including the log]
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admin
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Re: Polar align crash
Hi,
I see from the bug report that you are using the 64-bit version of SharpCap. I've had one other report of a similar problem in the 64-bit version that seemed to go away when the user changed to the 32-bit version of SharpCap. I don't quite understand the cause of the problem, since the 64-bit version seems to work fine for me.
Anyway, for now I'd suggest installing 32-bit version to see if that gets you a workaround.
Cheers, Robin
I see from the bug report that you are using the 64-bit version of SharpCap. I've had one other report of a similar problem in the 64-bit version that seemed to go away when the user changed to the 32-bit version of SharpCap. I don't quite understand the cause of the problem, since the 64-bit version seems to work fine for me.
Anyway, for now I'd suggest installing 32-bit version to see if that gets you a workaround.
Cheers, Robin
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mynameiscd
- Posts: 2
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Re: Polar align crash
Hi Robin,
I'll give the 32bit a go when I get home. I don't get any crashes with PHD2 or the ASI native app so its a SC thing.
Cheers
Andy
I'll give the 32bit a go when I get home. I don't get any crashes with PHD2 or the ASI native app so its a SC thing.
Cheers
Andy
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admin
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Re: Polar align crash
Hi Andy,
Hope that it works for you. I tried the 64-bit version (very latest build) on a brand-new Windows 10 home installation today and it works just fine. That kind of leaves me scratching my head because my first guess would have been that some files missing from your and present on others perhaps because of different pieces of software being installed. The fact that it works fine on a clean windows installed kind of scratches that possibility.
Cheers, Robin
Hope that it works for you. I tried the 64-bit version (very latest build) on a brand-new Windows 10 home installation today and it works just fine. That kind of leaves me scratching my head because my first guess would have been that some files missing from your and present on others perhaps because of different pieces of software being installed. The fact that it works fine on a clean windows installed kind of scratches that possibility.
Cheers, Robin