Sharpcap failed to install

[Rocket_Guy]

Hi Robin,

Sorry to send in a bug report so soon. I downloaded 3.3 and tried to install. Unfortunately the install failed. Below is the log file from the attempted install. Hope this helps and thank you for all you hard work on this fantastic program.

Bill

[1288:300C][2020-09-04T22:09:08]i001: Burn v3.11.2.4516, Windows v10.0 (Build 17763: Service Pack 0), path: C:\Users\wemrich\AppData\Local\Temp\{EA0793C0-EB4F-4635-AD72-DA3931A3360D}\.cr\SharpCapInstall-3.3.6853.0.exe
[1288:300C][2020-09-04T22:09:08]i000: Initializing string variable 'InstallFolder' to value '[ProgramFilesFolder]SharpCap 3.3'
[1288:300C][2020-09-04T22:09:08]i000: Initializing string variable 'LaunchTarget' to value '[InstallFolder]\SharpCap.exe'
[1288:300C][2020-09-04T22:09:08]i000: Initializing numeric variable 'LAUNCHSHARPCAP' to value '0'
[1288:300C][2020-09-04T22:09:08]i009: Command Line: '-burn.clean.room=C:\Users\wemrich\Downloads\SharpCapInstall-3.3.6853.0.exe -burn.filehandle.attached=660 -burn.filehandle.self=744'
[1288:300C][2020-09-04T22:09:08]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\wemrich\Downloads\SharpCapInstall-3.3.6853.0.exe'
[1288:300C][2020-09-04T22:09:08]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\wemrich\Downloads\'
[1288:300C][2020-09-04T22:09:08]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\wemrich\AppData\Local\Temp\SharpCap_3.3_20200904220908.log'
[1288:300C][2020-09-04T22:09:08]i000: Setting string variable 'WixBundleName' to value 'SharpCap 3.3'
[1288:300C][2020-09-04T22:09:08]i000: Setting string variable 'WixBundleManufacturer' to value 'AstroSharp Limited'
[1288:13DC][2020-09-04T22:09:08]i000: Setting numeric variable 'WixStdBALanguageId' to value 1033
[1288:13DC][2020-09-04T22:09:08]i000: Setting version variable 'WixBundleFileVersion' to value '3.3.6853.0'
[1288:300C][2020-09-04T22:09:08]i100: Detect begin, 2 packages
[1288:300C][2020-09-04T22:09:08]i000: Setting string variable 'NETFRAMEWORK45' to value '461814'
[1288:300C][2020-09-04T22:09:08]i052: Condition 'NETFRAMEWORK45 >= 528040' evaluates to false.
[1288:300C][2020-09-04T22:09:08]i101: Detected package: NetFx48Web, state: Absent, cached: None
[1288:300C][2020-09-04T22:09:08]i101: Detected package: SharpCapInstall.msi, state: Absent, cached: None
[1288:300C][2020-09-04T22:09:08]i052: Condition '((VersionNT = v6.0) AND (ServicePackLevel >= 2)) OR ((VersionNT = v6.1) AND (ServicePackLevel >= 1)) OR (VersionNT >= v6.2)' evaluates to true.
[1288:300C][2020-09-04T22:09:08]i199: Detect complete, result: 0x0
[1288:13DC][2020-09-04T22:09:19]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 1
[1288:300C][2020-09-04T22:09:19]i200: Plan begin, 2 packages, action: Install
[1288:300C][2020-09-04T22:09:19]w321: Skipping dependency registration on package with no dependency providers: NetFx48Web
[1288:300C][2020-09-04T22:09:19]i000: Setting string variable 'NetFx48FullLog' to value 'C:\Users\wemrich\AppData\Local\Temp\SharpCap_3.3_20200904220908_000_NetFx48Web.log'
[1288:300C][2020-09-04T22:09:19]i000: Setting string variable 'WixBundleRollbackLog_SharpCapInstall.msi' to value 'C:\Users\wemrich\AppData\Local\Temp\SharpCap_3.3_20200904220908_001_SharpCapInstall.msi_rollback.log'
[1288:300C][2020-09-04T22:09:19]i000: Setting string variable 'WixBundleLog_SharpCapInstall.msi' to value 'C:\Users\wemrich\AppData\Local\Temp\SharpCap_3.3_20200904220908_001_SharpCapInstall.msi.log'
[1288:300C][2020-09-04T22:09:19]i201: Planned package: NetFx48Web, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: No, dependency: None
[1288:300C][2020-09-04T22:09:19]i201: Planned package: SharpCapInstall.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[1288:300C][2020-09-04T22:09:19]i299: Plan complete, result: 0x0
[1288:300C][2020-09-04T22:09:19]i300: Apply begin
[1288:300C][2020-09-04T22:09:19]i010: Launching elevated engine process.
[1288:300C][2020-09-04T22:09:22]i011: Launched elevated engine process.
[1288:300C][2020-09-04T22:09:23]i012: Connected to elevated engine.
[2DB8:38F8][2020-09-04T22:09:23]i358: Pausing automatic updates.
[2DB8:38F8][2020-09-04T22:09:23]i359: Paused automatic updates.
[2DB8:38F8][2020-09-04T22:09:23]i360: Creating a system restore point.
[2DB8:38F8][2020-09-04T22:09:32]i361: Created a system restore point.
[2DB8:38F8][2020-09-04T22:09:32]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{88711c12-91df-44d2-9a56-1029438e0e62}, options: 0x7, disable resume: No
[2DB8:38F8][2020-09-04T22:09:33]i000: Caching bundle from: 'C:\Users\wemrich\AppData\Local\Temp\{4A772C91-A83C-4373-9AA0-7D8ED4CF199D}\.be\SharpCapInstall.exe' to: 'C:\ProgramData\Package Cache\{88711c12-91df-44d2-9a56-1029438e0e62}\SharpCapInstall.exe'
[2DB8:38F8][2020-09-04T22:09:33]i320: Registering bundle dependency provider: {88711c12-91df-44d2-9a56-1029438e0e62}, version: 3.3.6853.0
[2DB8:38F8][2020-09-04T22:09:33]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{88711c12-91df-44d2-9a56-1029438e0e62}, resume: Active, restart initiated: No, disable resume: No
[1288:4994][2020-09-04T22:09:33]w343: Prompt for source of package: NetFx48Web, payload: NetFx48Web, path: C:\Users\wemrich\Downloads\redist\ndp48-web.exe
[1288:4994][2020-09-04T22:09:33]i338: Acquiring package: NetFx48Web, payload: NetFx48Web, download from: https://go.microsoft.com/fwlink/?LinkId=2085155
[2DB8:1734][2020-09-04T22:09:35]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
[2DB8:1734][2020-09-04T22:09:35]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
[2DB8:1734][2020-09-04T22:09:35]e000: Error 0x80070490: Failed to verify signature of payload: NetFx48Web
[2DB8:1734][2020-09-04T22:09:35]e310: Failed to verify payload: NetFx48Web at path: C:\ProgramData\Package Cache\.unverified\NetFx48Web, error: 0x80070490. Deleting file.
[2DB8:1734][2020-09-04T22:09:35]e000: Error 0x80070490: Failed to cache payload: NetFx48Web
[1288:4994][2020-09-04T22:09:35]e314: Failed to cache payload: NetFx48Web from working path: C:\Users\wemrich\AppData\Local\Temp\{4A772C91-A83C-4373-9AA0-7D8ED4CF199D}\NetFx48Web, error: 0x80070490.
[1288:4994][2020-09-04T22:09:35]e349: Application requested retry of payload: NetFx48Web, encountered error: 0x80070490. Retrying...
[1288:4994][2020-09-04T22:09:35]w343: Prompt for source of package: NetFx48Web, payload: NetFx48Web, path: C:\Users\wemrich\Downloads\redist\ndp48-web.exe
[1288:4994][2020-09-04T22:09:38]i338: Acquiring package: NetFx48Web, payload: NetFx48Web, download from: https://go.microsoft.com/fwlink/?LinkId=2085155
[2DB8:1734][2020-09-04T22:09:39]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
[2DB8:1734][2020-09-04T22:09:39]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
[2DB8:1734][2020-09-04T22:09:39]e000: Error 0x80070490: Failed to verify signature of payload: NetFx48Web
[2DB8:1734][2020-09-04T22:09:39]e310: Failed to verify payload: NetFx48Web at path: C:\ProgramData\Package Cache\.unverified\NetFx48Web, error: 0x80070490. Deleting file.
[2DB8:1734][2020-09-04T22:09:39]e000: Error 0x80070490: Failed to cache payload: NetFx48Web
[1288:4994][2020-09-04T22:09:39]e314: Failed to cache payload: NetFx48Web from working path: C:\Users\wemrich\AppData\Local\Temp\{4A772C91-A83C-4373-9AA0-7D8ED4CF199D}\NetFx48Web, error: 0x80070490.
[1288:4994][2020-09-04T22:09:39]e349: Application requested retry of payload: NetFx48Web, encountered error: 0x80070490. Retrying...
[1288:4994][2020-09-04T22:09:39]w343: Prompt for source of package: NetFx48Web, payload: NetFx48Web, path: C:\Users\wemrich\Downloads\redist\ndp48-web.exe
[1288:4994][2020-09-04T22:09:42]i338: Acquiring package: NetFx48Web, payload: NetFx48Web, download from: https://go.microsoft.com/fwlink/?LinkId=2085155
[2DB8:1734][2020-09-04T22:09:42]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
[2DB8:1734][2020-09-04T22:09:42]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
[2DB8:1734][2020-09-04T22:09:42]e000: Error 0x80070490: Failed to verify signature of payload: NetFx48Web
[2DB8:1734][2020-09-04T22:09:42]e310: Failed to verify payload: NetFx48Web at path: C:\ProgramData\Package Cache\.unverified\NetFx48Web, error: 0x80070490. Deleting file.
[2DB8:1734][2020-09-04T22:09:42]e000: Error 0x80070490: Failed to cache payload: NetFx48Web
[1288:4994][2020-09-04T22:09:42]e314: Failed to cache payload: NetFx48Web from working path: C:\Users\wemrich\AppData\Local\Temp\{4A772C91-A83C-4373-9AA0-7D8ED4CF199D}\NetFx48Web, error: 0x80070490.
[1288:300C][2020-09-04T22:09:42]e000: Error 0x80070490: Failed while caching, aborting execution.
[2DB8:38F8][2020-09-04T22:09:42]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{88711c12-91df-44d2-9a56-1029438e0e62}, resume: None, restart: None, disable resume: No
[2DB8:38F8][2020-09-04T22:09:42]i330: Removed bundle dependency provider: {88711c12-91df-44d2-9a56-1029438e0e62}
[2DB8:38F8][2020-09-04T22:09:42]i352: Removing cached bundle: {88711c12-91df-44d2-9a56-1029438e0e62}, from path: C:\ProgramData\Package Cache\{88711c12-91df-44d2-9a56-1029438e0e62}\
[2DB8:38F8][2020-09-04T22:09:42]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{88711c12-91df-44d2-9a56-1029438e0e62}, resume: None, restart initiated: No, disable resume: No
[1288:300C][2020-09-04T22:09:43]i399: Apply complete, result: 0x80070490, restart: None, ba requested restart: No

[admin]

Hi,

it looks like it's trying to install the .Net framework 4.8 from Microsoft and for some reason is failing to verify the integrity of the downloaded file. Rather than try to get into working out why that's happening, the best thing is probably just to install that manually by going to this link : https://dotnet.microsoft.com/download/d ... -installer

Once you've run that installer and let it complete, I think that SharpCap should install normally.

Cheers, Robin