Camera connection

[Lee Housden]

Since downloading the newer version of 3.2 neither of my cameras will connect but the both do in 3.1 comes up with error message. cameras were working just fine in the first 3.2 and on my other laptop downloaded 3.2 and connected fine have tried uninstalling and reinstalling but still the same any idears

[admin]

Can you share the error message details please? (A screenshot and ideally the log file content too)

cheers,

Robin

[Lee Housden]

32A130A2-624B-4AE8-8E28-4C3557F50BF6.jpeg (147.36 KiB) Viewed 3278 times

[admin]

Hi Lee, did you press the 'Report Error' button? I can't see any uploaded error reports in the last few versions of 3.2 that relate to starting the Altair 178C3.

If you are not on the internet on that computer then you will need to get the SharpCap log (after the error has happened) off the computer so that you can post the contents here.

cheers,

Robin

[Lee Housden]

Uninstalled Altair capture and reinstalled it now connects to 3.2 beta

[admin]

Cool, good to hear it's sorted

cheers,

Robin